Africa IP Telephony Market Size (2024 - 2029)

Africa IP Telephony Market Analysis

The Africa IP Telephony Market size is estimated at USD 116.21 million in 2024, and is expected to reach USD 176.81 million by 2029, growing at a CAGR of 8.76% during the forecast period (2024-2029).

The African IP telephony market is witnessing a steady upsurge, propelled by a rising preference for internet-based communication and a growing appetite for budget-friendly telephony solutions. Businesses and consumers alike are pivoting to IP-based communication systems, drawn by their promise of heightened efficiency and lowered costs.

• With growing internet connectivity across Africa, more users have access to the infrastructure needed for IP telephony, driving market adoption. There are new projects and partnerships for the expansion of the Internet in African countries. With the growing adoption of the internet, the IP telephony market is expected to grow steadily.
• The cost-effectiveness of IP Telephony is another advantage of the technology, benefitting its growth in African countries. IP telephony reduces communication costs compared to traditional PSTN systems, making it an attractive option for businesses looking to cut expenses.
• Internet usage in Africa has surged, fundamentally altering how its people communicate, work, and seek information. This shift is primarily driven by the pervasive use of mobile technology and substantial investments in internet infrastructure, resulting in a rising number of African people entering the digital sphere. With African enterprises venturing into both local and global markets, the demand for dependable and adaptable communication tools, such as IP telephony, is on the rise.
• Enhancements in VoIP technology, such as improved call quality and added features like video conferencing, are driving the uptake of IP telephony. African nations are increasingly favoring VoIP due to its cost-effectiveness and versatility, showcasing their digital progression and dedication to innovative communication.
• However, the inconsistency of internet connection quality may hamper the growth of the market. In June 2024, multiple undersea telecommunication cables reported failures, leading to a significant internet outage in a dozen African countries.

Africa IP Telephony Industry Segmentation

Voice-over Internet Protocol (VoIP), also known as IP telephony, refers to a set of technologies and methods used to facilitate voice calls by transmitting voice communication sessions over Internet Protocol (IP) networks, including the Internet.

The African IP telephony market is segmented by enterprise size (small and medium-sized enterprises and large enterprises) and country (Nigeria, South Africa, Kenya, and the Rest of Africa). The report offers market sizes and forecasts in value (USD) for all the above segments.