Africa Managed Services Industry Overview
The Africa Managed Services Market is moderately competitive and consists of a significant number of global and regional players. These players account for a considerable market share and focus on expanding their regional customer base. These players focus on the research and development investment in introducing new solutions, strategic alliances, and other organic and inorganic growth strategies to earn a competitive edge over the forecast period.
In October 2022, SmartCIC, a managed service provider, expanded its fixed-line connectivity and field service solutions across 32 African countries. Customers gain the support of on-the-ground engineers in each country, delivering consistent performance and customer experience in local markets throughout the continent. In addition to fixed-line connectivity, SmartCIC has launched satellite services connecting Africa's 54 countries. SmartCIC's Africa expansion enables enterprises and services providers to efficiently connect, deploy, and manage digital infrastructure in new and challenging markets.
In February 2022, BARQ Systems, a leading regional IT services provider serving business and government clients across the Middle East and Africa (MEA), announced its transition to an IT service provider, providing a full-fledged portfolio of managed services. As a crucial part of this transition, BARQ Systems is introducing a new Security Operations Centre as a Service (SOCaaS), marking the beginning of its journey to offer a more comprehensive set of subscription-based IT Services by 2025.
Africa Managed Services Market Leaders
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Cisco Systems
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IBM Corporation
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Accenture PLC
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Fujitsu Ltd.
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HP Development Company LP
- *Disclaimer: Major Players sorted in no particular order
