Airport Kiosk Market Size
| Study Period | 2019 - 2029 |
| Market Size (2024) | USD 2.36 Billion |
| Market Size (2029) | USD 3.60 Billion |
| CAGR (2024 - 2029) | 8.78 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Airport Kiosk Market Analysis
The Airport Kiosk Market size is estimated at USD 2.36 billion in 2024, and is expected to reach USD 3.60 billion by 2029, growing at a CAGR of 8.78% during the forecast period (2024-2029).
The growth in air passenger traffic and subsequent investments in airport infrastructure by governments and airport operators propels the demand for check-in kiosks, bag drop kiosks, information kiosks, advertisement kiosks, and promotion kiosks.
Moreover, the digitization of various operations at airports and increasing inclination toward self-service airport solutions generate demand for the installation of new and advanced kiosks to enhance the ease of operability and experience of passengers at airports. The integration of technologies, like biometrics, into kiosks for faster passenger processing is expected to support the growth of the airport kiosk market during the forecast period.
The airline industry has revolutionized with digital transformations from mobile check-in apps to interactive digital displays. Recent developments in the airline industry accelerate the growth of the airport kiosk market. Moreover, the incorporation of the latest developments and technology allows the upgradation of airport infrastructure and services. Protecting customer data from the threat of cyber crimes is necessary for the authorities to incorporate Information Technology (IT) solutions that serve a better and safer interface. Such factors are anticipated to boost the growth of the global airport kiosk market. On the other hand, complex airport operational procedures pose integration challenges and hinder market growth.
Airport Kiosk Market Trends
Bag Drop Kiosks to Showcase Remarkable Growth during the Forecast Period
Bag drop kiosks are self-service machines at airports that allow passengers to check their luggage and print baggage tags independently. These kiosks are typically used in conjunction with online check-in and are designed to streamline the process of dropping off checked baggage. However, they may not be available at all airports or for all flights, signifying the opportunities for market growth during the forecast period.
Several integrations and installations are underway at several airports, as bag drop kiosks form an integral part of automated baggage handling systems. With the concept of smart airports being rapidly adopted throughout airports that serve high passenger traffic, the installation of bag drop kiosks is also underway.
For instance, in June 2023, GMR Hyderabad International Airport introduced the Self-Baggage Drop facility by installing eight fully automated self-baggage machines equipped with scanners, scales, and sensors, enabling passengers to complete their baggage check-in facility in 45-60 seconds. In March 2023, Düsseldorf Airport commissioned Materna IPS to install several check-in and self-service bag drop kiosks in the airport as part of its extensive modernization project that envisions enhancing the current service offerings and ensure a smoother travel experience for passengers, which is expected to surpass 20 million in 2023. Such developments render a positive market outlook for bag drop kiosks during the forecast period.
North America to Dominate Market Share During the Forecast Period
According to the US Bureau of Transportation Statistics (BTS), airlines operating in the US carried 81.8 million passengers in May 2023, wherein 10.4 million were international passengers. This marks a 7.7% YoY growth in systemwide enplanements in the country. As of December 2022, the Airport Critical Infrastructure Program (ACIP) of Canada committed more than USD 570 million (approx. USD 415 million) to 19 of Canada's large airports and announced 39 critical infrastructure projects, contributing to safety and operational efficiency to enhance security, connectivity, and COVID-19 testing and screening. Such remarkable growth has led to the adoption of various types of automated kiosks at several existing airports in the country to eliminate operational bottlenecks and focus on providing a seamless experience.
For instance, in June 2023, JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, started installing the Amadeus’ Auto Bag Drop (ABD) and Next Generation Kiosk (NGK) self-service technologies to help improve passenger flows. This technology will enable passengers to check in and print their bag tags at one of 86 Amadeus kiosks before dropping checked luggage at one of the 42 new Series 7 Auto Bag Drop units. Furthermore, these kiosks and bag drop units are to be equipped with biometric capabilities to enable passenger identification through facial recognition technologies.
Atlanta Airport installed a special information kiosk that instructs travelers how to perform CPR through a five-minute interactive tutorial. It is sponsored by the American Heart Association and is part of its CPR awareness program. Thus, the airport kiosks market in North America is expected to flourish due to the rapid growth in air passenger traffic and the number of airport infrastructure development projects, either underway or in the pipeline, during the upcoming years.
Airport Kiosk Industry Overview
The airport kiosk market is semi-consolidated in nature, with the presence of several local and global players holding significant shares of the market. Some key players in the market are Materna IPS GmbH, NCR Voyix Corporation, ICTS Europe SA, Amadeus IT Group SA, and KIOSK Information Systems. Key players in the market invest highly in research and development and the introduction of advanced airport solutions that will improve passenger experience at airports. For instance, in June 2022, SITA announced signing a partnership agreement with Alstef Group, an established baggage handling specialist, to launch Swift Drop, a new self-bag drop solution that significantly speeds up the experience of passengers checking their own bags. With the fast and intuitive interface, passengers can quickly check their bags, avoiding long queues at traditional check-in points.
Airport Kiosk Market Leaders
-
Materna IPS GmbH
-
NCR Voyix Corporation
-
ICTS Europe SA
-
Amadeus IT Group SA
-
KIOSK Information Systems
*Disclaimer: Major Players sorted in no particular order
Airport Kiosk Market News
In July 2023, SITA signed a deal with the Airports Authority of India (AAI) to support and provide technology to 43 of the country’s biggest airports. Under the agreement, SITA will deploy its IATA-certified solutions, including SITA Flex, CUPPS, SITA CUSS, and SITA Bag Manager, which will offer more efficiency to airlines and ground handlers. The adoption of cloud solutions will also benefit passengers through a low-touch, efficient check-in, bag drop, and collection process via assisted and self-service mechanisms.
In March 2023, as part of its modernization program, the Düsseldorf Airport (DUS) signed a contract with Materna IPS to implement several self-service check-in and bag drop systems across the airport. These check-in kiosks would allow passengers to check in on-site and print their bag tags before dropping off baggage at one of the self-bag drop systems. The Düsseldorf Airport (DUS) handled around 20 million passengers throughout 2023. The airport is focusing on future-proofing its technologies to help improve efficiency, enhance passenger experience, and meet increasing demand.
Airport KioskMarket Report - Table of Contents
1. INTRODUCTION
- 1.1 Study Assumptions
- 1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET DYNAMICS
- 4.1 Market Overview
- 4.2 Market Drivers
- 4.3 Market Restraints
-
4.4 Porter's Five Forces Analysis
- 4.4.1 Bargaining Power of Buyers/Consumers
- 4.4.2 Bargaining Power of Suppliers
- 4.4.3 Threat of New Entrants
- 4.4.4 Threat of Substitute Products
- 4.4.5 Intensity of Competitive Rivalry
5. MARKET SEGMENTATION
-
5.1 Component
- 5.1.1 Hardware
- 5.1.2 Software and Services
-
5.2 Type
- 5.2.1 Check-in Kiosks
- 5.2.2 Automated Passport Control Kiosks
- 5.2.3 Bag Drop Kiosks
- 5.2.4 Other Types
-
5.3 Geography
- 5.3.1 North America
- 5.3.1.1 United States
- 5.3.1.2 Canada
- 5.3.2 Europe
- 5.3.2.1 United Kingdom
- 5.3.2.2 Germany
- 5.3.2.3 France
- 5.3.2.4 Rest of Europe
- 5.3.3 Asia-Pacific
- 5.3.3.1 China
- 5.3.3.2 India
- 5.3.3.3 Japan
- 5.3.3.4 Rest of Asia-Pacific
- 5.3.4 Latin America
- 5.3.4.1 Brazil
- 5.3.4.2 Mexico
- 5.3.4.3 Rest of Latin America
- 5.3.5 Middle East and Africa
- 5.3.5.1 United Arab Emirates
- 5.3.5.2 Saudi Arabia
- 5.3.5.3 Qatar
- 5.3.5.4 Rest of Middle East and Africa
6. COMPETITIVE LANDSCAPE
- 6.1 Vendor Market Share
-
6.2 Company Profiles
- 6.2.1 Embross
- 6.2.2 SITA
- 6.2.3 QUAVIS
- 6.2.4 Zamzar AG
- 6.2.5 IER
- 6.2.6 Materna IPS GmbH
- 6.2.7 Elenium Automation Pty Ltd
- 6.2.8 NCR Voyix Corporation
- 6.2.9 ICTS Europe SA
- 6.2.10 Amadeus IT Group SA
- 6.2.11 Marcus Pedersen Ap
- 6.2.12 Pushpam Computers and Software Pvt. Ltd
- 6.2.13 RTX Corporation
- 6.2.14 KIOSK Information Systems
- *List Not Exhaustive
7. MARKET OPPORTUNITIES AND FUTURE TRENDS
** Subject To AvailablityAirport Kiosk Industry Segmentation
An airport kiosk is a small stand-alone booth strategically placed in high-traffic areas within the airport for business. Airport kiosks can be considered a self-service device that upgrades the experience of passengers at the airport. Moreover, the wide range of kiosks that supply hardware, software, and service makes them popular among passengers. Airport kiosks aid passengers in avoiding long queues by accelerating passenger activities, such as passenger clearance, check-in, and baggage control and clearance.
The airport kiosk market is segmented based on component, type, and geography. By component, the market is segmented into hardware and software and services. By type, the market is classified into check-in kiosks, automated passport control kiosks, bag drop kiosks, and other types. By geography, the market is segmented into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa. The report offers market sizes and forecasts in value (USD) for all the above segments.
| Component | Hardware | |
| Software and Services | ||
| Type | Check-in Kiosks | |
| Automated Passport Control Kiosks | ||
| Bag Drop Kiosks | ||
| Other Types | ||
| Geography | North America | United States |
| Canada | ||
| Geography | Europe | United Kingdom |
| Germany | ||
| France | ||
| Rest of Europe | ||
| Geography | Asia-Pacific | China |
| India | ||
| Japan | ||
| Rest of Asia-Pacific | ||
| Geography | Latin America | Brazil |
| Mexico | ||
| Rest of Latin America | ||
| Geography | Middle East and Africa | United Arab Emirates |
| Saudi Arabia | ||
| Qatar | ||
| Rest of Middle East and Africa |
Airport KioskMarket Research FAQs
How big is the Airport Kiosk Market?
The Airport Kiosk Market size is expected to reach USD 2.36 billion in 2024 and grow at a CAGR of 8.78% to reach USD 3.60 billion by 2029.
What is the current Airport Kiosk Market size?
In 2024, the Airport Kiosk Market size is expected to reach USD 2.36 billion.
Who are the key players in Airport Kiosk Market?
Materna IPS GmbH, NCR Voyix Corporation, ICTS Europe SA, Amadeus IT Group SA and KIOSK Information Systems are the major companies operating in the Airport Kiosk Market.
Which is the fastest growing region in Airport Kiosk Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (2024-2029).
Which region has the biggest share in Airport Kiosk Market?
In 2024, the North America accounts for the largest market share in Airport Kiosk Market.
What years does this Airport Kiosk Market cover, and what was the market size in 2023?
In 2023, the Airport Kiosk Market size was estimated at USD 2.17 billion. The report covers the Airport Kiosk Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Airport Kiosk Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
Airport KioskIndustry Report
Statistics for the 2024 Airport Kiosk market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Airport Kiosk analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
