Asia-Pacific Soft Facility Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Asia-Pacific Soft Facility Management Market is Segmented by Type (Office Support and Landscaping Services, Cleaning Services, Catering Services, Security Services, and Other SFM Services), by End User (Commercial, Institutional, Public/Infrastructure, Industrial, and Other End Users), and by Country. The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

APAC Soft Facility Management Market Size

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Asia-Pacific Soft Facility Management Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 5.80 %
Market Concentration High

Major Players

Asia-Pacific Soft Facility Management Market Major Players

*Disclaimer: Major Players sorted in no particular order

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APAC Soft Facility Management Market Analysis

The Asia-Pacific soft facility management market is expected to register a CAGR of 5.8% over the next five years. The outbreak of COVID-19 had a mixed business impact on soft facilities management firms in the region. The soft facility management market is witnessing multiple partnership activities between vendors and commercial entities within the region. Key SFM companies, such as CBRE Group Inc., Sodexo Inc, Aden Group, Aeon Delight Co. Ltd. (Aeon Co. Ltd), and Group Atalian, are innovating consistently by making significant R&D initiatives to bring new growth opportunities for the market.

  • Government authorities are collaborating with private players to increase the need for new soft facility management services. For instance, Ventia supports local governments throughout Australia and New Zealand by providing soft facilities management services. The complete soft facility management services include cleaning services for parks, buildings, and community facilities such as libraries, community halls, sports facilities, and pools. Such an initiative will further enhance asset management and waste management services.
  • Increasing investments in healthcare infrastructure are expected to drive market growth over the next five years. For instance, ISS is proud to be recognized as an industry leader in Cleaning Excellence with Healthcare partner Ormiston Private Hospital in New Zealand this year.
  • The growing investments in automation technologies are expected to increase the region's demand for soft facility management services. For instance, IKON has been testing robotics for many years. These fully automated, multi-application cleaning robots increase the demand for cleaning and maintenance services.
  • However, security services positively impact market growth. For instance, ISS Security Pty Ltd (ISS) partnered with Australia Pacific Airports (Melbourne) Pty Ltd (APAM) for a further four years to strengthen its security Services. Security Partnership that covers three major terminals at the Airport -terminals 2, 3, and 4.
  • During COVID-19 pandemic, it was critical to maintaining consistent hygiene overall. Commercial cleaning service providers have provided various quality cleaning services throughout Australia. For instance, the Advanced Group Company, a significant player in the market, offered cleaning services during the COVID-19 pandemic lockdown. Post-COVID-19, there is an increasing demand for soft facility services, including office cleaning, waste management, gardening, pest control, and security guard services.

APAC Soft Facility Management Market Trends

This section covers the major market trends shaping the APAC Soft Facility Management Market according to our research experts:

Infrastructure Developments are Expected to Bring New Opportunities for the Market

  • An increase in the development of commercial facilities, along with large investments in infrastructure projects such as hospitals, airports, and educational institutions, are expected to drive market growth. Increasing awareness of the benefits of soft facility management services is expected to fuel the market's growth.
  • Construction activities are expected to provide further momentum for the market's growth. Both central and state governments are undertaking several large and big commercial construction projects. According to the Reserve Bank of Australia, post-COVID-19, the construction sector increased by 8%.
  • According to the Government of India, in March this year, the Government awarded another 8,500 km under the Bharatmala Pariyojana Project and completed an additional 11,000 km of national highway corridors. Such infrastructure developments will further boost the need for a soft facility management market.
  • For instance, Aden completed its new water management plant in Vietnam. Such infrastructure developments will increase the demand for soft facility management services (cleaning and security services).
Asia-Pacific Soft Facility Management Market: Industry Share by key sectors, in Percentage, Australia, 2021

India is Expected to Witness Significant Growth

  • The commercial sector is gaining momentum in India due to the IT boom and smart city development plans. The country is attracting commercial investments that drive the need for soft facility management services.
  • Smart city development plans in the county also drive the soft facility management market's growth. For instance, in December last year, the Union Government extended the timeline to June next year for the implementation of the Smart Cities Mission. The delay was caused due to the COVID-19 pandemic, and the government aims to develop 100 cities and gain investments of USD 200 million for infrastructural sectors.
  • According to NITI Aayog, the Indian real estate sector is expected to reach a market size of USD 1 trillion by 2030 and will account for 13% of India's GDP by 2025. This indicates that the real estate sector is growing, and the need for soft facility management services will grow.
  • For instance, in March this year, the Aviation Minister stated that by 2025, India would have 220 new airports as the country witnessed increased domestic and international travel during the pandemic. It was added that the Government of India intended to create 33 new domestic cargo terminals. Such investments planned by the government are expected to drive the soft facility management services in India.
  • Healthcare infrastructure developments are growing owing to the increasing number of patients and rising healthcare expenditure by the public and private players in healthcare systems. As per the data published by the Union Budget, total healthcare spending is projected to grow at an average rate of 0.23% during current financial year.
Asia-Pacific Soft Facility Management Market: Health Expenditure, In USD Billions, India, 2021 to 2023

APAC Soft Facility Management Industry Overview

The Asia-Pacific soft facility management market is highly fragmented due to ongoing partnerships and recent advancements in the market. Some major players in the market studied include CBRE Group Inc., Sodexo Inc., Aden Group, Aeon Delight Co. Ltd (Aeon Co. Ltd), and Group Atalian.

In June 2022, ISS's innovative project, known as FacilityCobot, was to develop a unique mobile robot that can relieve cleaning staff from repetitive or physically exhausting tasks. Such robots work efficiently alongside cleaning teams in large open spaces such as canteens and offices.

APAC Soft Facility Management Market Leaders

  1. Aden Group

  2. Group Atalian

  3. CBRE Group Inc.

  4. Sodexo Inc.

  5. Aeon Delight Co. Ltd (Aeon Co. Ltd)

*Disclaimer: Major Players sorted in no particular order

Asia-Pacific Soft Facility Management Market Concentration
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APAC Soft Facility Management Market News

  • August 2022: Ventia extended its facility management contract to one year. In this contract, Ventia delivers full facilities management services, including maintenance of Auckland Council assets such as parks, buildings, and community facilities such as libraries, community halls, pools, and public toilets, as well as sports field renovations.
  • July 2022: ATALIAN partnered with the Central Bank of Indonesia to provide a high standard of cleaning, pest control, and landscaping services.
  • June 2022: Aeon Delight Co. Ltd (Aeon Delight) launched an IoT management system for restrooms and trash cans. This IoT technology will help to improve the satisfaction of facility users, reduce cleaning costs by optimizing the cleaning frequency, and improve the safety and security of facilities.

APAC Soft Facility Management Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness- Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Assessment of the Impact of COVID-19 on the Soft Facility Management Industry

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Investments in Healthcare Infrastructure and the Construction of Healthcare Facilities drives the need for soft facility managment services
    • 5.1.2 Steady Growth in Commercial Real Estate Sector
  • 5.2 Market Restraints
    • 5.2.1 Increased Instance of Data Breaches and Security Threats
  • 5.3 Key Base Indicators of the Market
    • 5.3.1 Occupancy Rates of Offices
    • 5.3.2 Commercial Rest Estate Sector in the Region

6. MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 Office Support and Landscaping Services
    • 6.1.2 Cleaning Services
    • 6.1.3 Catering Services
    • 6.1.4 Security Services
    • 6.1.5 Other Soft FM Services
  • 6.2 By End User
    • 6.2.1 Commercial
    • 6.2.2 Institutional
    • 6.2.3 Public/Infrastructure
    • 6.2.4 Industrial
    • 6.2.5 Others End Users
  • 6.3 By Country
    • 6.3.1 Australia
    • 6.3.2 China
    • 6.3.3 India
    • 6.3.4 Japan
    • 6.3.5 Indonesia
    • 6.3.6 Malaysia
    • 6.3.7 Singapore
    • 6.3.8 South Korea
    • 6.3.9 Taiwan
    • 6.3.10 Thailand
    • 6.3.11 Rest of Asia-Pacific

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 CBRE Group
    • 7.1.2 Aden Group
    • 7.1.3 Aeon Delight Co. Ltd (Aeon Co. Ltd)
    • 7.1.4 Group Atalian
    • 7.1.5 Broadspectrum (Ventia)
    • 7.1.6 C&W Facility Services Inc.
    • 7.1.7 Commercial Building Maintenance Corp.
    • 7.1.8 OCS Group Limited
    • 7.1.9 Sodexo Inc.
    • 7.1.10 All Services Global Pvt. Ltd
  • *List Not Exhaustive

8. INVESTMENT ANALYSIS

9. FUTURE OUTLOOK OF THE MARKET

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APAC Soft Facility Management Industry Segmentation

The Asia-Pacific soft facility management services involve the management of building upkeep, utilities, waste services, maintenance operations, security, etc.

The study of the soft facility management market is segmented by type (office support and landscaping services, cleaning services, catering services, security services, and other SFM services), by end-user (commercial, institutional, public/infrastructure, industrial, and other end users), and by geography.

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type Office Support and Landscaping Services
Cleaning Services
Catering Services
Security Services
Other Soft FM Services
By End User Commercial
Institutional
Public/Infrastructure
Industrial
Others End Users
By Country Australia
China
India
Japan
Indonesia
Malaysia
Singapore
South Korea
Taiwan
Thailand
Rest of Asia-Pacific
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APAC Soft Facility Management Market Research FAQs

The Asia-Pacific Soft Facility Management Market is projected to register a CAGR of 5.80% during the forecast period (2024-2029)

Aden Group, Group Atalian, CBRE Group Inc., Sodexo Inc. and Aeon Delight Co. Ltd (Aeon Co. Ltd) are the major companies operating in the Asia-Pacific Soft Facility Management Market.

The report covers the Asia-Pacific Soft Facility Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Asia-Pacific Soft Facility Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Asia-Pacific Soft Facility Management Industry Report

Statistics for the 2024 Asia-Pacific Soft Facility Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Asia-Pacific Soft Facility Management analysis includes a market forecast outlook to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Asia-Pacific Soft Facility Management Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)