Bulgaria E-commerce Market Size (2024 - 2029)

The e-commerce market in Bulgaria is experiencing significant growth, driven by increasing consumer interest and changes in buying behavior, particularly towards online shopping. The market size is expanding as more Bulgarian consumers embrace digital platforms, supported by improved mobile and broadband services. Regulatory changes, such as new VAT regulations, are further enhancing the market's potential by creating a more equitable environment for local businesses. The demand for e-commerce solutions is rising, spurred by investments across various sectors and the need for technical expertise, which is being addressed through educational initiatives. Despite the market's current growth, there remains substantial potential for further expansion.

Market Size of Bulgaria E-commerce Industry

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Bulgaria E-Commerce Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 4.80 %
Market Concentration Medium

Major Players

Bulgaria E-Commerce Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Bulgaria E-commerce Market Analysis

Bulgaria E-commerce market is expected to grow at a CAGR of 4.8% during the forecast period (2022 - 2027). The Bulgaria E-Commerce market is becoming increasingly pervasive in the economies of European Union countries. Bulgaria has about 772,000 online retailers, and the number continues to grow. About 60% of online purchases come from international sources. About 41% of sellers are from the EU, and 19% are from other countries.

  • Economic growth in the Bulgarian market has also changed the behavior of Bulgarian consumers. More cities are showing great interest in organic and healthy foods in big cities. The wealthier part of society prefers smaller local stores to global supermarket chains. More Bulgarian people are also shopping online. Despite growing interest in online shopping, this market still has significant growth potential.
  • The use of applications for mobile e-commerce has increased, especially last few years. It provides a quick and easy way to buy goods and services. Better broadband network coverage and 3G and 4G services make it attractive. All major e-stores have developed mobile applications that complement their customers.
  • The popular payment method is mobile, covering 80% of the Bulgarian payments market. For instance, Mobiano is a mobile payment solution in Bulgaria. Another solution in Bulgaria is MINT, a prepaid card solution that allows users to make secure and easy payments.
  • Digital marketing technologies and methods such as search engine optimization (SEO), search engine marketing (SEM), social media marketing, display advertising, and digital campaigns make products, goods, and services more popular and target audiences and are widely used in Bulgaria, leveraging the e-commerce market in the coming days.
  • The regulations' modifications are analyzed to bolster the market growth rate further. In July 2021, new VAT regulations for business-to-consumer (B2C) sales were enacted. BEA firmly supports the EU's initiatives to streamline VAT regulations and create a level playing field for European businesses. The new e-commerce bundle with VAT gives Bulgarian e-traders a significant advantage. Since the VAT exemption of EUR22 has been eliminated and all imported shipments will now be subject to VAT, regardless of their value, the new regulations prevent unfair business practices by non-EU traders. By enabling some sellers to declare all of their pan-European sales through a single VAT registration in their home country, these VAT amendments simplify VAT duties for B2C e-commerce sellers.
  • Since businesses from all sectors have made significant investments in e-commerce, the demand for technical know-how has increased significantly. The pandemic further accelerated this trend, which increased the pressure on e-commerce service providers to expand and keep up with demand. More than 15 businesses in Bulgaria are part of the Salesforce Commerce Cloud (SFCC) ecosystem. But for the nation to truly become a regional hub for e-commerce tech solutions, SFCC businesses need access to talent to meet client demand and the fast-moving market. In collaboration with Telerik Academy, seven players recently established a 3-month program for Salesforce Commerce Cloud Developers to increase the popularity of e-commerce development within the developer community. These factors are bolstering the market growth rate.
  • According to the Passport of the E-commerce Industry In Bulgaria 2020 report published by the Bulgarian E-Commerce Association, the key e-commerce vendors in the country that are members of the associations witnessed exponential growth during the COVID-19 pandemic. Several online stores registered a growth of over 60% in the number and volume of online sales. The development has been attributed to the impact of the COVID-19 pandemic and is expected to continue over the forecasted period, having made a permanent change of course in consumer buying patterns.

Bulgaria E-commerce Industry Segmentation

E-commerce marketing is a way to drive the business of selling products and services over the internet. The goal of e-commerce marketing is to increase traffic to online stores, turn visitors into paid customers, and retain them after purchase. The Bulgaria E-commerce Market is Segmented into B2C eCommerce (Beauty and Personal Care, Consumer Electronics, Fashion and Apparel, Food and Beverage, Furniture and Home), and B2B eCommerce. The market report covers the trends of the e-commerce market in the country; it also provides information on the major players in the region along with COVID-19 impact on the market.

By B2C ecommerce
Market Segmentation - by Application
Beauty & Personal Care
Consumer Electronics
Fashion & Apparel
Food & Beverage
Furniture & Home
Others (Toys, DIY, Media, etc.)
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Bulgaria E-commerce Market Size Summary

The e-commerce market in Bulgaria is experiencing a notable expansion, driven by increasing consumer adoption of online shopping and the proliferation of mobile commerce applications. The market is characterized by a growing number of online retailers and a significant portion of purchases originating from international sources, particularly within the European Union. The shift in consumer behavior towards online shopping has been further accelerated by the COVID-19 pandemic, which has permanently altered buying patterns and increased demand for digital payment solutions. The introduction of new VAT regulations has also played a crucial role in shaping the market landscape, providing local e-traders with a competitive edge and simplifying cross-border sales processes.

The Bulgarian e-commerce sector is moderately competitive, with various players investing in technological innovations and digital marketing strategies to capture market share. The market is witnessing substantial growth across multiple industries, including food, personal care, and fashion, with online grocery sales experiencing significant increases. The expansion of digital payment solutions and the establishment of new offices by international fintech companies underscore the rising demand for convenient and secure payment methods. Additionally, collaborations and investments in e-commerce technology, such as those involving Salesforce Commerce Cloud, are enhancing the country's position as a regional hub for e-commerce solutions. The ongoing digitization and high mobile phone adoption rates are further propelling the market's growth trajectory.

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Bulgaria E-commerce Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Attractiveness-Porter's Five Forces Analysis

      1. 1.2.1 Bargaining Power of Suppliers

      2. 1.2.2 Bargaining Power of Buyers

      3. 1.2.3 Threat of New Entrants

      4. 1.2.4 Threat of Substitute Products

      5. 1.2.5 Intensity of Competitive Rivalry

    3. 1.3 Key Market Trends and Share of E-commerce of Total Retail Sector

    4. 1.4 Impact of COVID-19 on the E-commerce Sales

  2. 2. MARKET SEGMENTATION

    1. 2.1 By B2C ecommerce

      1. 2.1.1 Market Segmentation - by Application

        1. 2.1.1.1 Beauty & Personal Care

        2. 2.1.1.2 Consumer Electronics

        3. 2.1.1.3 Fashion & Apparel

        4. 2.1.1.4 Food & Beverage

        5. 2.1.1.5 Furniture & Home

        6. 2.1.1.6 Others (Toys, DIY, Media, etc.)

    2. 2.2 By B2B ecommerce

Bulgaria E-commerce Market Size FAQs

The Bulgaria E-commerce Market is projected to register a CAGR of 4.80% during the forecast period (2024-2029)

eMAG.bg, Bazar.bg, Decathlon, IKEA and H&M are the major companies operating in the Bulgaria E-commerce Market.

E-commerce Market in Bulgaria Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)