Market Share of Citizen Services AI Industry
The citizen service AI market inclined towards consolidation with the presence of many established players competing in the market. Additionally, the market is experiencing continuous new entrants in the market. Hence, the established are looking forward to making active M&A activities, while new players are more focused on product innovations to gain more market share. Some of the recent developments are mentioned below.
- June 2019 - Amazon Web Service announced to partner with the Canadian government for the development of Citizen Care Pod, a smart screening and testing pod that integrates intelligent technology within a modular design to support a safe, responsible recovery for governments, businesses, and communities.
Citizen Services AI Market Leaders
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ServiceNow Inc.
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Microsoft Corporation
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IBM Corporation
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Accenture PLC
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NVIDIA Corporation
*Disclaimer: Major Players sorted in no particular order
