Market Share of Consumer Technical Support Services Industry
The Consumer Technical Support Service market is fragmented, as it currently consists of many players. Several key market players are constantly working to bring about advancements. A few prominent companies are entering into collaborations and expanding their global footprints in developing regions to consolidate their positions in the market. The major players in this market include Accenture PLC, Collabera Inc., Tata Consultancy Services Limited, IBM Corporation, Aegis Plc (Essar), and several others.
In July 2022, Accenture launched the Advanced Technology Centers in India (ATCI), situated in Coimbatore, Tamil Nadu. As part of Accenture's global delivery network, the new facility would focus on developing and offering cutting-edge technology services to clients from all over the world and in all industries.
In May 2022, HCL Technologies (HCL) launched its Kubernetes Migration Platform (KMP) to help organizations accelerate application modernization. HCL KMP is an automated solution that helps organizations migrate workloads from Cloud Foundry and legacy on-premises environments to modern Kubernetes-based platforms. With KMP's reliable, repeatable, and cost-effective method, organizations can reduce risk and finish migrations up to 120 times faster and with less risk.
Consumer Technical Support Services Market Leaders
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Accenture PLC
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Collabera Inc.
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Tata Consultancy Services Limited
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IBM Corporation
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Aegis Plc (Essar)
*Disclaimer: Major Players sorted in no particular order