CRM Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Report Covers Global Customer Relationship Management Analytics Market Share and Size. The Market is Segmented by Type (Sales and Marketing Analytics, Contact Center Analytics, Customer Analytics), Deployment (On-premise, Cloud), End-user Industry (BFSI, Healthcare, Retail, Telecom and IT, Transportation and Logistics, Media and Entertainment), and Geography (North America (United States, Canada), Europe (Germany, UK, France, Spain, and Rest of Europe), Asia Pacific (China, Japan, India, Australia, and Rest of Asia-Pacific), and Latin America (Brazil, Mexico, Argentina, and Rest of Latin America), and Middle East & Africa (UAE, Saudi Arabia, South Africa, and Rest of MEA). The market size and forecasts are provided in terms of value (USD million) for all the above segments.

CRM Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

CRM Analytics Industry Overview

The CRM analytics market is highly competitive and consists of several major players. These major players with a prominent market share are expanding their customer base across foreign countries. These companies leverage strategic collaborative initiatives to increase their market share and profitability. Some of the recent developments in the market are:

In June 2022, CapSavvy, India's prominent modern business advisory firm, successfully empowered 100 users across various SMEs with its integrated CRM software. Also launched in 2021, the CRM software is an economical solution for small businesses and assists them in effectively achieving their goals.

CRM Analytics Market Leaders

  1. Oracle Corporation

  2. SAP SE

  3. IBM Corporation

  4. Microsoft Corporation

  5. SAS Institute Inc.

  6. *Disclaimer: Major Players sorted in no particular order
CRM Analytics Market Concentration