GCC International Express Service Market Size
Study Period | 2017 - 2030 | |
Market Size (2024) | USD 613.60 Million | |
Market Size (2030) | USD 978.12 Million | |
Largest Share by End User Industry | E-Commerce | |
CAGR (2024 - 2030) | 8.08 % | |
Largest Share by Country | Saudi Arabia | |
Major Players |
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*Disclaimer: Major Players sorted in no particular order |
GCC International Express Service Market Analysis
The GCC International Express Service Market size is estimated at 613.60 million USD in 2024, and is expected to reach 978.12 million USD by 2030, growing at a CAGR of 8.08% during the forecast period (2024-2030).
613.60 Million
Market Size in 2024 (USD)
978.12 Million
Market Size in 2030 (USD)
7.04 %
CAGR (2017-2023)
8.08 %
CAGR (2024-2030)
Fastest Growing Market by End User Industry
9.22 %
Projected CAGR, E-Commerce, 2024-2030
Various e-commerce players are leveraging social media to increase sales specifically in foreign markets, facilitating cross-border e-commerce and driving CEP demand.
Fastest Growing Market by Shipment Weight
8.52 %
Projected CAGR, Light Weight Shipments, 2024-2030
Established global networks and connectivity of leading courier partners in the region are facilitating efficient international express deliveries.
Largest Market by Shipment Weight
54.22 %
value share, Light Weight Shipments, 2023
The delivery of online orders of goods like cosmetics and apparel in the region is majorly generating demand and facilitating growth.
Largest Market by End User Industry
52.70 %
value share, E-Commerce, 2023
Consumers in the region purchase from overseas vendors due to trust in gateway security, reliable and free shipping methods, lower prices, convenience, and brand variety.
First leading Market player
47.68 %
market share, Aramex, 2022
The Shop & Ship service of Aramex offers online shopping in 34 countries. In 2022, it acquired USA Shipping LLC for USD 265 million to increase international shipment volumes.
The launch of several initiatives to promote cross-border trade has created a favorable environment for international express services
- The governments of the GCC countries have launched several initiatives to promote cross-border trade, including simplifying customs procedures and reducing trade barriers. This has created a more favorable environment for international express services to operate in the region. For instance, the UAE and India entered into a Comprehensive Economic Partnership Agreement (CEPA). Also, international express delivery services have become more affordable due to increased competition and advancements in logistics technology.
- Many online shoppers in the GCC now use cross-border e-commerce shopping. Online shoppers in the UAE made 58% of their online purchases from overseas vendors due to trust in gateway security, along with reliable and free shipping methods. Products and brand reviews on social media platforms influence e-shopping behavior. However, in Saudi Arabia, as of 2021, cross-border e-commerce accounted for 59% of all e-commerce revenue, which is expected to decrease to around 49% by 2026 as local and hybrid players gain traction.
- Like many other regions worldwide, the GCC countries have witnessed a rise in chronic diseases, such as diabetes, cardiovascular diseases, and respiratory conditions. Moreover, International express delivery services for healthcare products are expected to grow in the coming years in the region due to several factors, including increasing demand for medical supplies, rising healthcare spending, and the need for faster and more efficient delivery services. In addition, the medical devices market is expected to register a CAGR of 4.80% during 2023-2027 and reach USD 11.46 billion by 2027.
Saudi Arabia's international shopping surge planned to drive 65.5% growth in express services by the end of 2023
- In Saudi Arabia, cross-border e-commerce has played a crucial role in driving the demand for international courier, express, and parcel (CEP) services. For example, as of 2022, 60% of consumers engaged in cross-border online shopping, purchasing products from international businesses and retailers. Apparel, health, and beauty products emerged as popular goods among Saudi Arabian customers in cross-border transactions. China emerged as the top cross-border e-commerce partner for Saudi Arabia in 2020, accounting for 46% of the market share, followed by the United States and the United Arab Emirates, with shares of 20% and 10%, respectively. With an anticipated e-commerce user penetration rate of 65.5% by 2023, a significant portion of purchases is expected to be held by cross-border transactions, leading to substantial growth in the international express service market.
- The increasing demand for delivery services primarily drives the growth of the natural cosmetics segment in Qatar. The revenue for this segment is expected to reach USD 8.58 million in 2023. Botany, a prominent international online cosmetics retailer founded in Qatar, specializes in offering natural cosmetics products. The company collaborates with its exclusive delivery partner, Aramex, to facilitate domestic and international deliveries of its goods.
- FedEx Express UAE specializes in providing international express deliveries to more than 220 countries and territories worldwide. The company caters to goods within the weight range of 10 kg to 25 kg. FedEx utilizes its FedEx International Priority service to ensure speedy deliveries, which guarantees shipments to arrive within 2-3 days.
GCC International Express Service Market Trends
GCC's booming logistics sector, with investments worth billions in infrastructure, fuels economic growth and development
- In 2022, Saudi Arabia's logistics industry was valued at USD 18 billion, making it a highly appealing emerging market in the GCC. The sector's revenue is projected to grow at a 6.7% CAGR as the government focuses on development. In 2021, around USD 15 billion was invested in Saudi Arabia's infrastructure and transportation projects. The UAE possesses advanced transportation and infrastructure, including roads, metro networks, and maritime facilities, fueling economic growth, business, and tourism.
- The Logistics Areas Project in Qatar's southern region is set to attract QAR 30 billion (USD 8.17 billion) in direct investments for development, aiming to establish a regional hub for investments and logistics services. Saudi Arabia's ambitious plan involves investing USD 147 billion in transport and logistics infrastructure over eight years, aiming to make the country a major global aviation hub, with around 35% funded by the government and the rest from the private sector.
- The GCC Railway appears to be reviving, which could transform trade and connectivity across the Gulf. The railway's construction improved regional connectivity significantly by reducing transportation times and costs between major GCC cities and ports, improving trade flows across the bloc, and attracting investments. In 2021, the Saudi Arabian government constructed a new rail infrastructure and invested around SAR 562.66 billion (USD 149.83 billion) in transport and logistics. Saudi Arabia's ongoing rail project is the 1,300 km Land Bridge, which will connect the country's ports on the Red Sea coast to those on the Arabian Gulf. It is expected to cost between USD 7 billion and USD 26 billion when completed in 2026.
Approximately 30% of the Middle East's natural gas reserves are held by Qatar
- In 2022, diesel pump prices in the United Arab Emirates rose by 35%, with a liter costing USD 0.69. This high fluctuation in diesel prices in the United Arab Emirates is due to currency exchange rates, international crude oil prices, and demand. In Qatar, from June 2022 to May 2023, diesel and super-grade petrol prices remained stable, while premium petrol prices fluctuated between QAR 2.05 (USD 0.5) and QAR 1.90 (USD 0.51) per liter. The price increase for diesel has been matched by additional price increases at the gas pump for gasoline blends, including a new price for the well-known Super 98 gasoline, which will now cost 4.15 USD/liter, a 36% increase.
- The weighted average cost of gas production across the GCC increased by one-third to two-thirds between 2015 and 2030, from USD 1.50 to USD 4.50 per thousand cubic feet in 2015 to USD 2.00-USD 7.00 per thousand cubic feet in 2030. Qatar holds 11% of the world's proven natural gas reserves and almost 30% of the Middle East's reserves. With reserves of crude oil estimated at 25.2 billion barrels in January 2023, Qatar held the 6th largest reserves in the Middle East and the 14th largest in the world.
- Saudi Arabia has relied heavily on its vast oil reserves as a significant energy source and revenue source. However, the country has recognized the importance of diversifying its energy mix and incorporating renewable sources of energy. In July 2022, Saudi Arabia, the world's largest oil exporter, set a cap on local gasoline prices to help alleviate rising living costs and boost the economy. However, the government has been working to bring domestic fuel prices in line with international levels, part of reforms aimed at easing the burden of subsidies on state finances, improving energy efficiency, and cutting consumption.
OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT
- Public-private partnerships in GCC countries strengthening the path toward economic diversification
- The e-commerce industry in the GCC reached USD 22 billion in 2022, supported by GCC government investments in infrastructure
- GCC economies seek to reduce reliance on oil exports in accordance with several strategic plans
- UAE soars to 7th globally, Saudi Arabia jumps 17 places to 38th in 2023 logistic performance index
- GCC countries witness significant increases in prices owing to rising domestic demand and increasing crude oil and food prices
- Manufacturing's contribution to GDP grew by over 38% YoY in 2022, led by the chemical products sub-sector
- GCC economies are working toward cutting down burgeoning food imports to strengthen food security
GCC International Express Service Industry Overview
The GCC International Express Service Market is fairly consolidated, with the top five companies occupying 79.71%. The major players in this market are Aramex, DHL Group, FedEx, Postaplus and United Parcel Service of America, Inc. (UPS) (sorted alphabetically).
GCC International Express Service Market Leaders
Aramex
DHL Group
FedEx
Postaplus
United Parcel Service of America, Inc. (UPS)
Other important companies include Emirates Post, Qatar Post, Saudi Post-SPL (including Naqel Express), SMSA Express, Uber Technologies Inc..
*Disclaimer: Major Players sorted in alphabetical order.
GCC International Express Service Market News
- April 2023: Qatar Post ordered a new parcel sortation system based on autonomous mobile robot (AMR) technology developed and supplied by Libiao Robotics to improve its sortation systems used within parcel service operations.
- March 2023: Aramex signed a joint venture with AD Ports Group, one of the leading global trade, logistics, and industry facilitators, to develop and operate a new Non-Vessel Operating Common Carrier (“NVOCC”) enterprise.
- February 2023: Aramex's annual net profit dropped by 27% to USD 45.02 million due to currency fluctuations in certain markets, primarily in Lebanon and Egypt. Its 2022 revenue was broadly in line with 2021, while Q4 2022 revenue decreased 5% to USD 0.416 billion.
Free with this Report
We provide a complimentary and exhaustive set of data points on global and regional metrics that present the fundamental structure of the industry. Presented in the form of 60+ free charts, the section covers difficult to find data on various regions pertaining to e-commerce industry trends, economic contribution of the transportation & storage sector, export-import trends, logistics performance among other key indicators.
GCC International Express Service Market Report - Table of Contents
1. EXECUTIVE SUMMARY & KEY FINDINGS
2. REPORT OFFERS
3. INTRODUCTION
- 3.1 Study Assumptions & Market Definition
- 3.2 Scope of the Study
- 3.3 Research Methodology
4. KEY INDUSTRY TRENDS
- 4.1 Demographics
- 4.2 GDP Distribution By Economic Activity
- 4.3 GDP Growth By Economic Activity
- 4.4 Inflation
-
4.5 Economic Performance And Profile
- 4.5.1 Trends in E-Commerce Industry
- 4.5.2 Trends in Manufacturing Industry
- 4.6 Transport And Storage Sector GDP
- 4.7 Export Trends
- 4.8 Import Trends
- 4.9 Fuel Price
- 4.10 Logistics Performance
- 4.11 Infrastructure
-
4.12 Regulatory Framework
- 4.12.1 Qatar
- 4.12.2 Saudi Arabia
- 4.12.3 UAE
- 4.13 Value Chain & Distribution Channel Analysis
5. MARKET SEGMENTATION (includes Market Value in USD, Forecasts up to 2030 and analysis of growth prospects)
-
5.1 Shipment Weight
- 5.1.1 Heavy Weight Shipments
- 5.1.2 Light Weight Shipments
- 5.1.3 Medium Weight Shipments
-
5.2 Route
- 5.2.1 Inter-Region
- 5.2.2 Intra-Region
-
5.3 End User Industry
- 5.3.1 E-Commerce
- 5.3.2 Financial Services (BFSI)
- 5.3.3 Healthcare
- 5.3.4 Manufacturing
- 5.3.5 Primary Industry
- 5.3.6 Wholesale and Retail Trade (Offline)
- 5.3.7 Others
-
5.4 Country
- 5.4.1 Qatar
- 5.4.2 Saudi Arabia
- 5.4.3 UAE
- 5.4.4 Rest of GCC
6. COMPETITIVE LANDSCAPE
- 6.1 Key Strategic Moves
- 6.2 Market Share Analysis
- 6.3 Company Landscape
-
6.4 Company Profiles
- 6.4.1 Aramex
- 6.4.2 DHL Group
- 6.4.3 Emirates Post
- 6.4.4 FedEx
- 6.4.5 Postaplus
- 6.4.6 Qatar Post
- 6.4.7 Saudi Post-SPL (including Naqel Express)
- 6.4.8 SMSA Express
- 6.4.9 Uber Technologies Inc.
- 6.4.10 United Parcel Service of America, Inc. (UPS)
- *List Not Exhaustive
7. KEY STRATEGIC QUESTIONS FOR CEP CEOS
8. APPENDIX
-
8.1 Global Overview
- 8.1.1 Overview
- 8.1.2 Porter’s Five Forces Framework
- 8.1.3 Global Value Chain Analysis
- 8.1.4 Market Dynamics (DROs)
- 8.1.5 Technological Advancements
- 8.2 Sources & References
- 8.3 List of Tables & Figures
- 8.4 Primary Insights
- 8.5 Data Pack
- 8.6 Glossary of Terms
List of Tables & Figures
- Figure 1:
- POPULATION DISTRIBUTION BY GENDER, COUNT, GCC, 2017 - 2030
- Figure 2:
- POPULATION DISTRIBUTION BY DEVELOPMENT AREA, COUNT, GCC, 2017 - 2030
- Figure 3:
- POPULATION DENSITY, POPULATION/SQ. KM, GCC, 2017 - 2030
- Figure 4:
- GROSS DOMESTIC PRODUCT (GDP) SHARE OF FINAL CONSUMPTION EXPENDITURE (IN CURRENT PRICES), SHARE % OF GDP, GCC, 2017 - 2022
- Figure 5:
- FINAL CONSUMPTION EXPENDITURE, ANNUAL GROWTH (%), GCC, 2017 - 2022
- Figure 6:
- POPULATION DISTRIBUTION BY MAJOR CITY, COUNT, GCC, 2023
- Figure 7:
- DISTRIBUTION OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, SHARE %, GCC, 2023
- Figure 8:
- WHOLESALE PRICE INFLATION RATE, %, GCC, 2017 - 2022
- Figure 9:
- CONSUMER PRICE INFLATION RATE, %, GCC, 2017 - 2022
- Figure 10:
- GROSS MERCHANDISE VALUE (GMV) OF E-COMMERCE INDUSTRY, USD, GCC, 2017 - 2027
- Figure 11:
- SECTORAL SHARE IN E-COMMERCE INDUSTRY GROSS MERCHANDISE VALUE (GMV), SHARE %, GCC, 2023
- Figure 12:
- GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY (IN CURRENT PRICES), USD, GCC, 2017 - 2022
- Figure 13:
- SECTORAL SHARE IN GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY, SHARE %, GCC, 2023
- Figure 14:
- VALUE OF TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), USD, GCC, 2017 – 2022
- Figure 15:
- TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), SHARE % OF GDP, GCC, 2022
- Figure 16:
- VALUE OF EXPORTS, USD, GCC, 2017 - 2022
- Figure 17:
- VALUE OF IMPORTS, USD, GCC, 2017 - 2022
- Figure 18:
- FUEL PRICE BY TYPE OF FUEL, USD/LITER, GCC, 2017 - 2022
- Figure 19:
- RANK OF LOGISTICS PERFORMANCE, RANK, GCC, 2010 - 2023
- Figure 20:
- LENGTH OF ROADS, KM, GCC, 2017 - 2022
- Figure 21:
- SHARE OF ROAD LENGTH BY SURFACE CATEGORY, %, GCC, 2023
- Figure 22:
- SHARE OF ROAD LENGTH BY ROAD CLASSIFICATION, %, GCC, 2023
- Figure 23:
- RAIL LENGTH, KM, GCC, 2017 - 2022
- Figure 24:
- CONTAINERS HANDLED AT MAJOR PORTS, TWENTY-FOOT EQUIVALENT UNITS (TEUS), GCC, 2023
- Figure 25:
- CARGO WEIGHT HANDLED AT MAJOR AIRPORTS, TONS, GCC, 2023
- Figure 26:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 27:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET BY SHIPMENT WEIGHT, USD, GCC 2017 - 2030
- Figure 28:
- VALUE SHARE OF INTERNATIONAL EXPRESS SERVICE MARKET BY SHIPMENT WEIGHT, %, GCC, 2017 - 2030
- Figure 29:
- VALUE OF HEAVY WEIGHT SHIPMENTS INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 30:
- VALUE OF LIGHT WEIGHT SHIPMENTS INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 31:
- VALUE OF MEDIUM WEIGHT SHIPMENTS INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 32:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET BY ROUTE, USD, GCC 2017 - 2030
- Figure 33:
- VALUE SHARE OF INTERNATIONAL EXPRESS SERVICE MARKET BY ROUTE, %, GCC, 2017 - 2030
- Figure 34:
- VALUE OF INTER-REGION INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 35:
- VALUE OF INTRA-REGION INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 36:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET BY END USER INDUSTRY, USD, GCC 2017 - 2030
- Figure 37:
- VALUE SHARE OF INTERNATIONAL EXPRESS SERVICE MARKET BY END USER INDUSTRY, %, GCC, 2017 - 2030
- Figure 38:
- VALUE OF E-COMMERCE INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 39:
- VALUE OF FINANCIAL SERVICES (BFSI) INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 40:
- VALUE OF HEALTHCARE INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 41:
- VALUE OF MANUFACTURING INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 42:
- VALUE OF PRIMARY INDUSTRY INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 43:
- VALUE OF WHOLESALE AND RETAIL TRADE (OFFLINE) INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 44:
- VALUE OF OTHERS INTERNATIONAL EXPRESS SERVICE MARKET, USD, GCC, 2017 - 2030
- Figure 45:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET BY COUNTRY, USD, GCC 2017 - 2030
- Figure 46:
- VALUE SHARE OF INTERNATIONAL EXPRESS SERVICE MARKET BY COUNTRY, %, GCC, 2017 - 2030
- Figure 47:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET, USD, QATAR, 2017 - 2030
- Figure 48:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET, USD, SAUDI ARABIA, 2017 - 2030
- Figure 49:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET, USD, UAE, 2017 - 2030
- Figure 50:
- VALUE OF INTERNATIONAL EXPRESS SERVICE MARKET, USD, REST OF GCC, 2017 - 2030
- Figure 51:
- MOST ACTIVE COMPANIES BY NUMBER OF STRATEGIC MOVES, COUNT, GCC, 2023
- Figure 52:
- MOST ADOPTED STRATEGIES, COUNT, GCC, 2023
- Figure 53:
- VALUE SHARE OF MAJOR PLAYERS, %, GCC 2023
GCC International Express Service Industry Segmentation
Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments are covered as segments by Shipment Weight. Inter-Region, Intra-Region are covered as segments by Route. E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others are covered as segments by End User Industry. Qatar, Saudi Arabia, UAE are covered as segments by Country.
- The governments of the GCC countries have launched several initiatives to promote cross-border trade, including simplifying customs procedures and reducing trade barriers. This has created a more favorable environment for international express services to operate in the region. For instance, the UAE and India entered into a Comprehensive Economic Partnership Agreement (CEPA). Also, international express delivery services have become more affordable due to increased competition and advancements in logistics technology.
- Many online shoppers in the GCC now use cross-border e-commerce shopping. Online shoppers in the UAE made 58% of their online purchases from overseas vendors due to trust in gateway security, along with reliable and free shipping methods. Products and brand reviews on social media platforms influence e-shopping behavior. However, in Saudi Arabia, as of 2021, cross-border e-commerce accounted for 59% of all e-commerce revenue, which is expected to decrease to around 49% by 2026 as local and hybrid players gain traction.
- Like many other regions worldwide, the GCC countries have witnessed a rise in chronic diseases, such as diabetes, cardiovascular diseases, and respiratory conditions. Moreover, International express delivery services for healthcare products are expected to grow in the coming years in the region due to several factors, including increasing demand for medical supplies, rising healthcare spending, and the need for faster and more efficient delivery services. In addition, the medical devices market is expected to register a CAGR of 4.80% during 2023-2027 and reach USD 11.46 billion by 2027.
Shipment Weight | Heavy Weight Shipments |
Light Weight Shipments | |
Medium Weight Shipments | |
Route | Inter-Region |
Intra-Region | |
End User Industry | E-Commerce |
Financial Services (BFSI) | |
Healthcare | |
Manufacturing | |
Primary Industry | |
Wholesale and Retail Trade (Offline) | |
Others | |
Country | Qatar |
Saudi Arabia | |
UAE | |
Rest of GCC |
Market Definition
- Courier, Express, and Parcel - The Courier, Express, and Parcel services, often called as CEP Market, refers to the logistics and postal service providers which specialize in moving small goods (parcels/packages). It captures the overall market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express), (4) domestic as well as international shipments.
- Demographics - To analyse total addressable market demand, population growth & forecasts have been studied and presented in this industry trend. It represents population distribution across categories like gender (male/female), development area (urban/rural), major cities among other key parameters like population density and final consumption expenditure (growth and share % of GDP). This data has been used for assessing the fluctations in demand & consumption expenditure, and the major hotspots (cities) of potential demand.
- Domestic Courier Market - Domestic Courier Market refers to the CEP shipments wherein the origin and destination is within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express).
- E-Commerce - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the e-tailers, through online sales channel, on Courier, Express, and Parcel (CEP) services. The scope includes (i) the supply chain of a company's online customer orders being fulfilled, (ii) the process of getting a product from the point of manufacturing to the point at which it is delivered to consumers. It involves managing inventory (deferred as well as time critical), shipping, and distribution.
- Export Trends and Import Trends - Overall logistics performance of an economy is positively and significantly (statistically) correlated to its trade performance (exports and imports). Hence, in this industry trend, total value of trade, major commodities/ commodity groups and the major trade partners, for the studied geography (country or region as per the scope of report) have been analysed alongside the impact of major trade/logistics infrastructure investments & regulatory environment.
- Financial Services (BFSI) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the BFSI players, on Courier, Express, and Parcel (CEP) services. CEP is important to the financial services industry in shipping of confidential documents and files. The establishments in this sector are engaged in (i) financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions, (ii) financial intermediation, (iii) the pooling of risk by underwriting annuities and insurance, (iv) providing specialized services that facilitate or support financial intermediation, insurance and employee benefit programs, and (v) monetary control - the monetary authorities.
- Fuel Price - Fuel price spikes can cause delays and diruption for logistics service providers (LSPs), while drops in the same can result in higher short-term profitability and increased market rivalry to offer consumers with the best deals. Hence, the fuel price variations have been studied over the review period and presented along with the causes as well as market impacts.
- GDP Distribution by Economic Activity - Nominal Gross Domestic Product and distribution of the same, across major economic sectors in the geography studied (country or region as per scope of the report) have been studied and presented in this industry trend. As GDP is positively related to the profitability and growth of logistics industry, this data has been used in adjunction to the input-output tables/ supply-use tables for analyzing the potential major contributing sectors towards the logistics demand.
- GDP Growth by Economic Activity - Growth of Nominal Gross Domestic Product across major economic sectors, for the geography studied (country or region as per scope of the report) have been presented in this industry trend. This data has been utilized for assessing the growth of logistics demand from all the market end users (economic sectors considered here).
- Healthcare - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Healthcare players (Hospitals, clinics, mrdical centres) , on Courier, Express, and Parcel (CEP) services. The scope includes CEP services involved in the defrerred as well time critical movement of medical goods & supplies (surgical supplies and instruments, including gloves, masks, syringes, equipment). The establishments in this sector (i) include the ones providing medical care exclusively (ii) deliver services by trained professionals (iii) involve processes, including labor inputs of health practitioners with the requisite expertise (iv) are defined based on the educational degree held by the practitioners included in the industry.
- Inflation - Variations in both Wholesale Price Inflation (YoY change in producer price index) and Consumer Price Inflation have been presented in this industry trend. This data has been used to assess the inflationary environment as it plays a vital role in smooth functioning of the supply chain, directly impacting the logistics operational cost components e.g., pricing of tyres, driver wages & benefits, energy/fuel prices, maintenace costs, toll charges, warehousing rents, custom brokerage, forwarding rates, courier rates etc. hence impacting the overall freight and logistics market.
- Infrastructure - As infrastructure plays a vital role in an economy's logistics performance, variables like length of roads, distribution of road length by surface category (paved v/s unpaved), distribution of road length by road classification (expressways v/s highways v/s other roads), rail length, volume of containers handled by major ports and tonnage handled by major airports have been analysed and presented in this industry trend.
- International Express Service Market - International Express Service Market refers to the CEP shipments wherein the origin or destination is not within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (ii) Inter-Region as well as Intra-Region Shipments
- Key Industry Trends - The report section named "Key Industry Trends" include all the key variables/parameters studied to better analyze the market size estimates and forecasts. All the trends have been presented in the form of data points (time series or latest available data points) along with analysis of the paramter in the form of concise market relevant commentary, for the geography studied (country or region as per the scope of report).
- Key Strategic Moves - The action taken by a company to differentiate from its competitor or used as a general strategy is referred to as a key strategic move (KSM). This includes (1) Agreements (2) Expansions (3) Financial Restructuring (4) Mergers and Acquisitions (5) Partnerships, and (6) Product Innovations. Key players (Logistics Service Providers, LSPs) in the market have been shortlisted, their KSM have been studied and presented in this section.
- Logistics Performance - Logistics Performance and Logistics Costs are the backbone of trade, and influences trade costs, making countries compete globally. Logistics performance is influenced by market wide adopted supply chain management strategies, government services, investments & policies, fuel/ energy costs, inflationary environment etc. Hence, in this industry trend, the logistics performance of the geography studied (country/ region as per the scope of report) has been analysed and presented over the review period.
- Manufacturing - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Manufacturing industry (including Hi-Tech/Technology) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. Logistics Service Providers (LSPs) play a crucial role in maintaining a smooth flow of raw materials across the supply chain, enabling timely delivery of finished goods to distributors or end customers and storing & supplying the raw materials to clients for just-in-time manufacturing.
- Other End Users - Other end user segment captures the external (outsourced) logistics expenditure incurred by the construction, real estate, educational services, and professional services (administrative, waste management, legal, architectural, engineering, design, consulting, scientific R&D), on Courier, Express, and Parcel (CEP) services. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of time critical supplies and documents to/from these industries such as transporting any equipment or resources required, shipping confidential documents and files.
- Primary Industry - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the AFF (Agriculture, Fishing, and Forestry) and Extraction indsutry (Oil &Gas, Quarrying and Mining) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments (i) primarily engaged in growing crops, raising animals, harvesting timber, harvesting fish & other animals from their natural habitats and providing related support activities; (ii) that extract naturally occurring mineral solids, such as coal and ores; liquid minerals, such as crude petroleum; and gases, such as natural gas. Herein, Logistics Service Providers (LSPs) (i) play a crucial role in acquisition, storage, handling, transportation, and distribution activities for the optimal & continuous flow of inputs (seeds, pesticides, fertilizers, equipment, and water) from manufacturers or suppliers to the producers and smooth flow of output (produce, agro-goods) to distributors/ consumers; (ii) cover entire phases from upstream to downstream and play a crucial role in the transportation of machinery, drilling equipments, extracted minerals, crude oil & natural gas and refined/ processed products from one place to another. This includes both termperature controlled and non-temperature controlled logistics, as and when required according to the shelf life of goods being transported or stored.
- Producer Price Inflation - It indicates inflation from viewpoint of the producers viz. the average selling price received for their output over a period of time. Annual change (YoY) of producer price index is reported as wholesale price inflation in the "Inflation" industry trend. As WPI captures dynamic price movements in most comprehensive way, it is widely used by governments, banks, industry, business circles and is deemed important in formulation of trade, fiscal and other economic policies. The data has been used in adjunction to consumer price inflation for better understanding the inflationary environment.
- Segmental Revenue - Segmental Revenue has been triangulated or computed and presented for all the major players in the market. It refers to the courier, express, and parcel (CEP) market specific revenue earned by the company, over the base year of study, in the geography studied (country or region as per the scope of report). It is computed through the study and analysis of major parameters like financials, service portfolio, employee strength, fleet size, investments, number of countries present in, major economies of concern, etc. that have been reported by the company in its annual reports, webpage. For companies having scarce financial disclosures, paid databases like D&B Hoovers, Dow Jones Factiva have been resorted to and verified through industry/expert interactions.
- Transport and Storage Sector GDP - Value and growth of Transport and Storage Sector GDP has a direct relation to the freight and logistics market size. Hence, this variable has been studied and presented over the review period, in value terms (USD) and as share % of total GDP, in this industry trend. The data has been supported by concise and relevant commentary around the investments, developments, and current market scenario.
- Trends in E-Commerce Industry - Enhanced internet connectivity and boom in smartphone penetration, coupled with increasing disposable incomes, has led to a phenomenal growth in the e-commerce market globally. Online shoppers require fast and efficient delivery of their orders leading to an increase in the demand for logistics services especially e-commerce fulfilment services. Hence, the Gross Merchandise Value (GMV), historial and projected growth, breakup of major commodity groups in e-commerce industry for the studied geography (country or region as per scope of the report) have been analysed and presented in this industry trend.
- Trends in Manufacturing Industry - Manufacturing industry involves the transformation of raw materials into finished products, while logistics industry ensures the efficient flow of raw materials to the factory, and the transport of manufactured products to the distributors & consumers. Demand-Supply of both industries are highly cross-linked and critical for a seamless supply chain. Hence, the Gross Value Added (GVA), breakup of GVA into major manufacturing sectors, and growth of manufacturing industry over the review period have been analysed and presented, in this industry trend.
- Wholesale and Retail Trade (Offline) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the wholesalers and retailers, through offline sales channel, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in wholesaling or retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of supplies to and finished products from production houses to the distributors and finally to the end customer covering activites like material sourcing, transportation, order fulfillment, warehousing & storage, demand forecasting, inventory management etc.
Keyword | Definition |
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Axle Load | The axle load refers to the total load (weight) bearing on the roadway through wheels connected to a given axle. Across the globe, there are systems in place to ensure axle load monitoring, wherein surpassing the defined limits set by the concerned regulatory authority can lead to penalty/fine. For transportation of goods via road this can be an important determinant of costs as knowledge about the axle load limits can be used to (i) load the vehicle optimally for maximizing profits (ii) avoid exceeding the same and hence the probable fines associated (iii) avoid wear and tear of the vehicle (iv) avoid damage to pavement resulting in noticeable public maintenance and repair costs (v) achieve better turnaround time. |
Back Haul | Backhaul is the return movement of a transport vehicle from its original destination to its original point of departure, and can include full, partial, or empty truck loads (all or part of the way) depending on the visibility of the local freight ecosystem. In this regard, transportation of empty containers to the point of origin, known as deadheading is also a significant factor, considering the supply/container shortages across the geographies, resulting in cost escalation and under optimized profit potential attainment. Generally, the carriers offer discounts on the backhaul, to secure freight for the trip. |
Bill of Lading (BOL) | A bill of lading is a legal contract document issued by a carrier to a shipper to acknowledge reception of their cargo, and is evidence for the contract of carriage between the two parties. Broadly it details the (i) type, quantity, and other specifications of the goods being carried (ii) destination, and terms & conditions of the shipment (iii) carrier and drivers with all the necessary information to process the shipment, which can be used for insurance and customs clearance purposes (iv) assurance that the consignment is damage-free and ready to be shipped to the consignee. In this regard, a house bill of lading (HBL) is a document issued by a freight forwarder or a non-vessel operating common carrier (NVOCC) to acknowledge receipt of items for shipment (to a shipper). If shipments from several shippers are involved a master bill of lading (MBL) might be involved which is a consolidated version of the same for all the shipments being taken care of by the carrier (to a common destination) and might be issued by the carrier to the freight forwarder or the shipper (depending on who books the transport). |
Bunkering | Bunkering is the process of supplying fuel to power the propulsion system of a ship. It includes the logistics of loading and distributing the fuel among available shipboard tanks. In this regard, (i) Bunker fuel is technically any type of fuel oil used aboard ships. It gets its name from the containers on ships and in ports that it is stored in; in the days of steam they were coal bunkers but now they are bunker-fuel tanks, (ii) Bunker refers to the spaces (Tank) on board a vessel to store fuel, (iii) Bunker trader refers to a person dealing in trade of bunker (fuel), (iv) Bunker call is made when a cargo ship anchors or berths in a port to take on bunker oil or supplies, (v) Bunkering service is the supply of a requested quality and quantity of bunkers to a ship. Bunkering is signficant from point of view of freight rates applicable to the shipper as Bunker Contribution (BUC)/ Fuel Adjustment Factor (FAF)/ Bunker Adjustment Factor (BAF) are applied by shipping lines to offset the effect of fluctuations in the cost of bunkers. |
Cabotage | Transport by a vehicle registered in a country, performed on the national territory of another country. Cabotage law may restrict domestic cargo traffic to be carried in its own nationally registered, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cabotage that can be serviced by foreign registered fleet. |
C-commerce | Collaborative commerce (also known as C-commerce), (i) describes electronically enabled business interactions among an enterprise’s internal personnel, business partners and customers throughout a trading community (industry, industry segment, supply chain or supply chain segment); (ii) is the optimization of supply and distribution channels to capitalize on the global economy by using new technology efficiently. Advantages of C-commerce, to detail few include (i) maximization of organization's efficiency and profitability (ii) technology integration with physical channels to allow companies to work together (iii) increased information exchange such as inventory and product specifications, using the web as an intermediary (iv) increased competitiveness by reaching a broader audience. Examples of C-commerce, also known as peer-to-peer commerce, include (i) companies that allow consumers to rent things from each other, or marketplaces, such as Meta (formerly Facebook) Marketplace, that allow the sale of used goods; (ii) DoorDash teamed up with many national brands, such as McDonald’s and Chipotle, to offer fast food delivery, building their business model on c-commerce. They have since expanded their delivery service from restaurants to retailers and even offer 'fleets' of drivers to businesses. |
Courier | A business/company that delivers packages/parcels/shipments (upto 70 kgs) including quick door to door pickup and delivery service for goods or documents, domestically or internationally, on a commercial contract basis. Example, DHL Group, FedEx, United Parcel Service of America, Inc., USPS, International Distributions Services, J&T Express, SF Express among several others |
Cross docking | Cross docking is a practice in logistics management that includes unloading incoming delivery vehicles and loading the materials directly into outbound delivery vehicles, omitting traditional warehouse logistical practices and saving time and money. It requires close synchronization of both inbound and outbound movements. It is highly significant in reduction of costs pertaining to warehousing & storage (and the associated Value Added Services). |
Cross Trade | International transport between two different countries performed by a vehicle registered in a third country. A third country is a country other than the country of loading/embarkation and the country of unloading/disembarkation. Cross Trade law may restrict international cargo traffic to be carried by respective country's registered vehicles, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cross trade that can be serviced by foreign registered fleet. |
Customs Clearance | The process of declaring and clearing cargoes through customs. It includes the procedures involved in getting cargo released by Customs through designated formalities such as presenting import license/permit, payment of import duties and other required documentations by the nature of the cargo. In this regard, a customs broker is a person or company licensed by the respective department of the country to act on behalf of freight importers and exporters. |
Dangerous Goods | Dangerous goods (or hazardous materials or HAZMAT) include flammable liquids/solids, gases (compressed, liquified, dissolved under pressure), corrosives, oxidising substances, explosive substances and articles, substances which on contact with water emit flammable gasses, organic peroxides, toxic substances, infectious substances, radioactive materials, miscellaneous dangerous goods and articles. |
First mile Delivery | First mile delivery refers to the (i) first stage of the freight/shipment/cargo/courier transportation (ii) the transportation of goods from a merchant’s premises or warehouse to the next fulfillment centre/warehouse/hub from where the goods are forwarded (iii) shipping goods from local distribution centers to stores (For retailers) (iv) transportation of finished goods from a plant or a factory to a distribution center (For manufacturers), (v) pick up of goods from the end-customer’s home or store followed by movement to a warehouse or storage location (movers and packers), (vi) process where goods are picked up from a retailer and then transferred to third-party logistics providers or courier service providers to be delivered to the end-consumer (e-commerce). Once the package reaches the next warehouse or the courier’s hub, it is then sorted and transported further until it reaches the customer’s doorstep. Example, if one chooses UPS as a courier, first-mile delivery will be the product being delivered from manufacturer's/retailer's warehouse to the UPS’s warehouse/ fulfilment centre. |
Last Mile Delivery | Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub (warehouse or a distribution center or fulfillment centre) to its final destination, which usually is a personal residence/retail store/ business, or parcel locker. It accounts for around half of the total cost involved in entire process of first mile, middle mile, and last mile delivery, though it can vary shipment to shipment, based on commodity, business model and similar factors. |
Milkrun | A Milk Run is a delivery method used to transport mixed loads from various suppliers to one customer, using lean management principles applied to logistics. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. This method of transport got its name from the dairy industry practice, where one tanker used to collect milk from several dairy farms for delivery to a milk processing company. A milk run can be a more efficient way to handle logistics but require proper planning. If the route involves products from different companies, there is need for an agreement about cost-sharing and other aspects of the cooperative delivery arrangement. Once the group settles these issues, this delivery method can save time and money for everyone by pooling operation costs and resources. |
Multi country consolidation | Multi-Country Consolidation (MCC) is a cost-effective solution that consolidates one's cargo from different countries of origin to build Full Container Loads (FCL). MCC is most suitable for companies that import light volumes of goods from multiple countries but want to take advantage of the more economic FCL freight rates. Apart from costing some of the other advantages include (i) flexibility to choose suppliers from a wider range of origin countries without worrying about the logistics to final destination from each origin, (ii) ability to pick the most suitable suppliers from many different countries for one's business operations. The increase in one's sourcing options by MCC provides the kind of flexibility needed in competitive global markets. |
Q-commerce | Q-commerce, also referred to as quick commerce, is a type of e-commerce where emphasis is on quick deliveries, typically in less than an hour. The companies providing Q-Commerce services might have vertically intergrated model or might be using third party delivery platforms (outsourced logistics). It has advantages like (i) competitve USP, (ii) potential to earn greater profit margins, (iii) better customer experience, (iv) guaranteed availability of products, (v) traceability, and (vi) scaleability. |
ReverseLogistics | Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers and may involve ciruclar economy principles (3Rs) viz. recycling, reuse (repurposing, reselling), reducing or repairing. In this regard, reverse commerce (or Recommerce) is the selling of previously owned items through physical or online marketplaces/distribution channels to buyers who reuse, recycle or resell them. |
Research Methodology
Mordor Intelligence follows a four-step methodology in all our reports.
- Step-1: Identify Key Variables: In order to build a robust forecasting methodology, the variables and factors identified in Step-1 are tested against available historical market numbers. Through an iterative process, the variables required for market forecast are set and the model is built on the basis of these variables.
- Step-2: Build a Market Model: Market-size estimations for the forecast years are in nominal terms. Inflation is considered to be a part of the pricing, and the average selling price (ASP) is varying throughout the forecast period for each country
- Step-3: Validate and Finalize: In this important step, all market numbers, variables and analyst calls are validated through an extensive network of primary research experts from the market studied. The respondents are selected across levels and functions to generate a holistic picture of the market studied.
- Step-4: Research Outputs: Syndicated Reports, Custom Consulting Assignments, Databases & Subscription Platforms