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Cloud-based Contact Center Companies

This report lists the top Cloud-based Contact Center companies based on the 2023 & 2024 market share reports. Mordor Intelligence expert advisors conducted extensive research and identified these brands to be the leaders in the Cloud-based Contact Center industry.

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Team License

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Corporate License

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Book before:

Cloud-based Contact Center Top Companies

  1. Avaya Contact Center (Ayaya Group)

  2. RingCentral Inc.

  3. Genesys Telecommunications Laboratories Inc.

  4. 3CLogic Inc.

  5. Five9 Inc.

*Disclaimer: Top companies sorted in no particular order

Cloud-based Contact Center Market Major Players

Cloud-based Contact Center Market Concentration

Cloud-based Contact Center  Market Concentration

Cloud-based Contact Center Company List

                      • Avaya Contact Center (Ayaya Group)

                      • RingCentral Inc.

                      • Genesys Telecommunications Laboratories Inc.

                      • 3CLogic Inc.

                      • Five9 Inc.

                      • Connect First Inc.

                      • Mitel Networks Corporation

                      • Aspect Software Parent Inc.

                      • 8X8 Inc.

                      • NICE inContact

                      • Teleforge Corporation

                      • 1Stream Inc.

                      • AVOXI Inc.

                      • Odigo SAS


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                  Cloud Contact Center Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)