X
Access Company Profiles

Get business overview, business operations details specific to this market, products and services, latest developments and more...

Business Email

Select Companies

 

Healthcare BPO Companies (2024 - 2029)

Several leading companies in various industries have been identified for their significant contributions and growth. These corporations, which include prominent players in the health, technology, and consulting sectors, have made notable strides in their respective fields. Their achievements range from expanding their global reach to pioneering innovative solutions, demonstrating the diverse ways in which businesses can excel. These firms underscore the importance of continuous evolution and adaptation in today's dynamic business environment.

Home Market Analysis Healthcare Research Healthcare IT Research Healthcare Outsourcing Research Healthcare Operational IT Outsourcing Research Healthcare Business Process Management Research Medical BPO Industry Companies

Single User License

$4750

Team License

$5250

Corporate License

$8750

Book before:

Single User License

$4750

Team License

$5250

Corporate License

$8750

Book before:

Top Companies in Healthcare BPO Market

This report lists the top Healthcare BPO companies based on the 2023 & 2024 market share reports. Mordor Intelligence expert advisors conducted extensive research and identified these brands to be the leaders in the Healthcare BPO industry.

  1. Accenture

  2. Genpact

  3. IQVIA

  4. IBM

  5. Parexel International

*Disclaimer: Top companies sorted in no particular order

Healthcare BPO Market Major Players

Healthcare BPO Market Concentration

Healthcare BPO Market Concentration

Healthcare BPO Company List

  1. 1. INTRODUCTION

    1. 1.1 Study Assumption and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Rise of Nearshore Outsourcing Destinations and Access to Technology

      2. 4.2.2 Rapid Increase in Clinical Process Outsourcing (CPO)

      3. 4.2.3 Implementation of PPACA Compelled Healthcare Player to Move toward Outsourcing

      4. 4.2.4 Fewer Errors in Several Non-critical Functions, like Finance and Accounting, Customer Care Services, etc.

    3. 4.3 Market Restraints

      1. 4.3.1 Complex Regulations

      2. 4.3.2 Hidden Costs of Outsourcing

    4. 4.4 Porter's Five Forces Analysis

      1. 4.4.1 Threat of New Entrants

      2. 4.4.2 Bargaining Power of Buyers/Consumers

      3. 4.4.3 Bargaining Power of Suppliers

      4. 4.4.4 Threat of Substitute Products

      5. 4.4.5 Intensity of Competitive Rivalry

  5. 5. MARKET SEGMENTATION (Market Size by Value - USD million)

    1. 5.1 By Payer Service

      1. 5.1.1 Human Resource Management

      2. 5.1.2 Claims Management

      3. 5.1.3 Customer Relationship Management (CRM)

      4. 5.1.4 Operational/Administrative Management

      5. 5.1.5 Care Management

      6. 5.1.6 Provider Management

      7. 5.1.7 Other Payer Services

    2. 5.2 By Provider Service

      1. 5.2.1 Patient Enrollment and Strategic Planning

      2. 5.2.2 Patient Care Service

      3. 5.2.3 Revenue Cycle Management

    3. 5.3 By Pharmaceutical Service

      1. 5.3.1 Research and Development

      2. 5.3.2 Manufacturing

      3. 5.3.3 Non-clinical Service

        1. 5.3.3.1 Supply Chain Management and Logistics

        2. 5.3.3.2 Sales and Marketing Services

        3. 5.3.3.3 Other Non-clinical Services

    4. 5.4 Geography

      1. 5.4.1 North America

        1. 5.4.1.1 United States

        2. 5.4.1.2 Canada

        3. 5.4.1.3 Mexico

      2. 5.4.2 Europe

        1. 5.4.2.1 Germany

        2. 5.4.2.2 United Kingdom

        3. 5.4.2.3 France

        4. 5.4.2.4 Italy

        5. 5.4.2.5 Spain

        6. 5.4.2.6 Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. 5.4.3.1 China

        2. 5.4.3.2 Japan

        3. 5.4.3.3 India

        4. 5.4.3.4 Australia

        5. 5.4.3.5 South Korea

        6. 5.4.3.6 Rest of Asia-Pacific

      4. 5.4.4 Middle East and Africa

        1. 5.4.4.1 GCC

        2. 5.4.4.2 South Africa

        3. 5.4.4.3 Rest of Middle East and Africa

      5. 5.4.5 South America

        1. 5.4.5.1 Brazil

        2. 5.4.5.2 Argentina

        3. 5.4.5.3 Rest of South America

  6. 6. COMPETITIVE LANDSCAPE

    1. 6.1 Company Profiles

      1. 6.1.1 Accenture

      2. 6.1.2 Global Growth (Eli Global)

      3. 6.1.3 GeBBS Healthcare Solutions

      4. 6.1.4 Genpact

      5. 6.1.5 International Business Machines Corporation (IBM)

      6. 6.1.6 Parexel International Corporation

      7. 6.1.7 IQVIA

      8. 6.1.8 Sutherland Global Services

      9. 6.1.9 United Health Group

      10. 6.1.10 Cognizant Technology Solutions

      11. 6.1.11 Tata Consultancy Services Limited

      12. 6.1.12 Wipro

      13. 6.1.13 Infosys Limited

    2. *List Not Exhaustive

  7. 7. MARKET OPPORTUNITIES AND FUTURE TRENDS


Specific to Healthcare BPO Market
Need More Details On Market Players And Competitors?
Download PDF

Competitive Landscape Report Includes

Company Profiles (includes Global Level Overview, Market Level Overview, Core Business Segments, Financials, Headcount, Key Information, Market Rank, Market Share, Products and Services, and Analysis of Recent Developments). Key Strategic Moves, Market Share Analysis, Company Landscape, and List of Companies.

Healthcare BPO Market Companies Summary

The Healthcare BPO market has been significantly impacted by the COVID-19 pandemic, with many businesses in the sector facing a slowdown in growth. Despite this, the market is still expected to grow, driven by factors such as the rapid increase in clinical process outsourcing and strategic activities by major market players. These activities include product launches, partnerships, and acquisitions, which are expected to drive market growth over the forecast period. However, the market's growth may be hampered by stringent regulations and hidden costs associated with outsourcing. The market is also witnessing trends such as the anticipated growth of the Revenue Cycle Management (RCM) segment. RCM services are increasingly needed in healthcare, and their benefits include handling billing and collections and administrative functions. Market players are focusing on new collaborations and agreements to strengthen their positions, contributing to segment growth. The market is currently dominated by North America, with the United States holding the largest market share. This trend is expected to continue, driven by high awareness levels about outsourcing healthcare IT services and the strong presence of prominent market players in the region.

Explore More

Healthcare BPO Companies - Table of Contents

  1. 1. COMPETITIVE LANDSCAPE

    1. 1.1 Company Profiles

      1. 1.1.1 Accenture

      2. 1.1.2 Global Growth (Eli Global)

      3. 1.1.3 GeBBS Healthcare Solutions

      4. 1.1.4 Genpact

      5. 1.1.5 International Business Machines Corporation (IBM)

      6. 1.1.6 Parexel International Corporation

      7. 1.1.7 IQVIA

      8. 1.1.8 Sutherland Global Services

      9. 1.1.9 United Health Group

      10. 1.1.10 Cognizant Technology Solutions

      11. 1.1.11 Tata Consultancy Services Limited

      12. 1.1.12 Wipro

      13. 1.1.13 Infosys Limited

    2. *List Not Exhaustive

Healthcare BPO Companies FAQs

Accenture, Genpact, IQVIA, IBM and Paraxel are the major companies operating in the Healthcare BPO Market.

Healthcare BPO Market Report Snapshots

Healthcare BPO Services Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)