Hospitality Property Management Software (PMS) Industry Overview
The hospitality property management software market is fragmented, and various companies compete on a regional scale to gain market share. Vendors in the market are expected to compete intensely to gain large-scale projects, but smaller vendors are expected to hold prominence over the market in local space. Major vendors that offer integrated products are expected to command a higher share of the adoption for their solutions due to the spread of their presence over the value chain and the ability to mitigate the risk.
Additionally, owing to the market penetration and ability to offer advanced products, the intensity of competitive rivalry is expected to continue to be high. As the market is demand-driven, innovation plays a vital role in product differentiation, resulting in high demand for innovation to gain competitive advantages. The penetration rates of these products are growing, owing to their increasing adoption by hotels and resorts, and the rates are expected to grow further during the forecast period. The key players in the market are Oracle Corporation, Agilysys Inc., Infor Inc., and Cenium AS Realpage Inc.
- May 2023: Graduate Hotels, a collection of individually designed hotels situated in welcoming college towns, chose Infor Hospitality Management Solution (HMS) as its property management system (PMS), and it is expected to fully standardize the Infor cloud-based platform, according to an announcement by Infor. Graduate Hotels' partnership with Infor will support internal teams to concentrate on offering more memorable interactions with guests while also assisting the organization in maintaining compliance, growth, and progress.
- May 2023: Oracle announced plans to roll out its Oracle Hospitality OPERA Cloud Property Management System (PMS) to 2,000 more properties owned by Wyndham Properties & Resorts by the end of the year to expand the system's global rollout. Franchisees use the system to streamline daily hotel operations, personalize guest experiences, and contribute to revenue growth in hundreds of Wyndham-branded hotels that are present on OPERA Cloud.
Hospitality Property Management Software (PMS) Market Leaders
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Oracle Corporation
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Agilysys, Inc.
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Infor Equity Holdings LLC
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Mews Systems B.V.
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RealPage, Inc.
- *Disclaimer: Major Players sorted in no particular order