CPAAS Market in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Report Covers CPAAS Providers in India and is Segmented by Organization Size (small and Medium Enterprises, Large Enterprises) and by End-User Industry (IT and Telecom, BFSI, Retail and E-Commerce, Healthcare). The Report Offers Market Forecasts and Size in Value (USD) for all the Above Segments.

CPAAS Market in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

CPAAS in India Industry Overview

The India Communications Platform-as-a-Service (CPaaS) Market is moderately fragmented, with major players like Twilio Inc., Tanla, Route Mobile, AMD Telecom (Routee), and Netcore Cloud, among others. Players in the market are adopting strategies such as partnerships, mergers, innovations, investments, and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

  • January 2023: Telnyx LLC launched a new messaging deliverability dashboard. With this service, customers can track real-time deliverability through the dashboard. The customer gets an alert about whether the desired product is delivered, not delivered, or is in flight. The updated feature launch is to attract more new businesses to opt for the company's services.
  • December 2022: Sendbird Inc., a provider of mobile app conversation platforms, launched scheduled messages and poll tools to encourage more successful interactions between in-app chat users and businesses. Scheduled messages allow users to choose the best time to deliver their message. They can transmit reminders, operational messages, and activities triggered by perfectly timed communications.

CPAAS in India Market Leaders

  1. Twilio Inc.

  2. Tanla

  3. Route Mobile

  4. AMD Telecom (Routee)

  5. Netcore Cloud

  6. *Disclaimer: Major Players sorted in no particular order
India Communication Platform as a Service (CPaaS) Market Concentration.jpg