Indonesia B2B Telecom Market Size
| Study Period | 2022 - 2029 |
| Base Year For Estimation | 2023 |
| Market Size (2024) | USD 1.86 Billion |
| Market Size (2029) | USD 2 Billion |
| CAGR (2024 - 2029) | 1.45 % |
| Market Concentration | High |
Major Players
*Disclaimer: Major Players sorted in no particular order |
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Indonesia B2B Telecom Market Analysis
The Indonesia B2B Telecom Market size is estimated at USD 1.86 billion in 2024, and is expected to reach USD 2 billion by 2029, growing at a CAGR of 1.45% during the forecast period (2024-2029).
The market is continuously expanding, fueled by a rising appetite for high-speed data, dependable connectivity, and cutting-edge communication solutions. The integration of 5G technology is reshaping the B2B telecom landscape, facilitating swifter data transfers, seamless IoT integration, and heightened productivity. Companies leverage these telecommunication platforms to enhance a company's industry visibility and pinpoint networking prospects, further fueling the demand for B2B telecommunications.
- The B2B telecom market in Indonesia is witnessing a surge, propelled by the increasing adoption of IoT and a heightened demand for B2B telecommunication services from corporate and government entities. Furthermore, as Indonesia experiences a wave of industrialization and urbanization, these trends are expected to bolster the market's growth further.
- The cloud service sector is expected to grow in Indonesia. Digital skill programs and cloud adoption through digital native businesses are the main forces driving B2B communication, with increasing traction from media players, financial institutions, retailers, and large family-run conglomerates.
- The Indonesia Digital Roadmap for 2021-2024 highlights key sectors, including taxation, logistics, and cybersecurity. However, a significant challenge looms large, which is Indonesia's inadequate telecommunications and internet infrastructure. Overcoming this hurdle necessitates a strategic focus on expanding internet coverage and boosting connection speeds. These efforts are not merely advantageous but rather crucial for driving market growth in the region.
- One of the primary hurdles hindering innovation and technology adoption in Indonesia's automotive, electronics, food and beverage, textile, and footwear sectors is the limited access to information. Given the nation's heavy reliance on these industries, there is a clear opportunity for Indonesia to spearhead programs aimed at enhancing firms' grasp of cutting-edge technologies and the associated business advantages. As these industries pivot towards digitalization, embracing technologies such as cloud computing and IoT, they are poised to significantly influence the B2B telecom and communication market.
- The immediate impact of the COVID-19 pandemic on the B2B telecom sector was an increase in traffic flow from connections between data centers to homes, driving upgrades. It also resulted in increased demand for support as companies transitioned to tech-enabled models. However, even after the pandemic, the work-from-home culture and focus on digital and online presence by companies to cater to their digitally educated customers, such as in the case of BFSI companies, and accelerated demand for unified communications (UC) solutions, including complete migration from traditional to VoIP, is expected to help drive the B2B telecom market.
Indonesia B2B Telecom Market Trends
Connected Devices to Drive the Market
- Indonesia remains an Asian power in the oil and gas industry, with 606 kb/d in 2023, and the government is planning to offer up to 10 blocks in 2024, including gas blocks in the northern Sumatra region, to further increase production. IoT device applications in asset management, energy management, operation and production, and supply chain optimization while maintaining environment and worker safety are a few applications of IoT in the oil and gas industry. Wi-Fi networks are the most common method for IoT connection. With the upcoming oil projects and exploration, IoT application is expected to be driven in the oil and gas industry, ultimately fueling the B2B telecom market.
- Indonesia, a dominant force in Southeast Asia, showcases a burgeoning manufacturing sector. However, to stay globally competitive, it must pivot toward Industry 4.0 – the digital evolution of manufacturing. IoT sensors, with their ability to predict equipment failures, thereby averting costly downtimes and enabling real-time production monitoring for defect detection, are spearheading IoT's integration into manufacturing. Recognizing these benefits, the government has rolled out initiatives like 'Making Indonesia 4.0' to bolster industrial IoT adoption, propelling the demand in the IoT and B2B telecom markets.
- The Indonesian smart cities market is experiencing robust growth, propelled by a blend of technological advancements, urbanization, and government initiatives focused on elevating citizens' quality of life. Highlighting this, Indonesia's National Long-Term Development Plan (RPJPN) for 2025-2045 underscores the pivotal role of bolstering the economy and enhancing life quality through digital infrastructure and innovative public services. Currently, Indonesia boasts 25 developed smart cities, with a target to expand this to 100, all underpinned by green technology and sustainable infrastructure. These Smart Cities harness cutting-edge technologies like IoT, AI, and data analytics to streamline urban services, enhance infrastructure, and promote sustainable growth. Therefore, the growth in the application of IoT will result in increased demand for connectivity solutions, driving the demand in the market studied in the region.
- For instance, in December 2023, Thales, a leading European defense technology firm, saw promising prospects in Indonesia's ambitious smart city initiative for its new capital, Borneo. Indonesia's strategic move involves shifting pivotal governmental functions from Jakarta to the emerging hub, Nusantara, starting August 2024. The capital's development is in full swing, with an estimated construction outlay of IDR 466 trillion (equivalent to USD 30 billion).
- The COVID-19 pandemic underscored Indonesia's reliance on imported medical devices, with global competition intensifying for essentials like ventilators and oxygen generators. Protecting its 275 million citizens from infectious diseases, especially with 90% of medical devices and pharmaceuticals still imported, has become a pressing concern. In response, post-pandemic, Indonesia's government swiftly enacted the Health Act, Law No. 17/2023, initiating reforms set to reshape the nation's medical device landscape. As health services gain prominence and citizens prioritize well-being, Indonesia is witnessing a surge in imports and a notable uptick in digital medical innovations. From patient monitoring systems to connected inhalers, these advancements are not only meeting local needs but also positioning the Indonesian medical IoT market for substantial growth, ultimately benefiting the market studied due to the increasing demand for connectivity and internet-enabled communication solutions.
Mobile Connectivity to Drive the Market
- Indonesia boasts one of the world's largest telecommunications markets, presenting ample room for growth. Guided by the Indonesian government’s Digital Roadmap for 2021-2024, the nation is pushing its digital agenda, with telecom companies focusing on transitioning subscribers to advanced 4G and 5G networks. However, the scarcity of available 5G spectrum has led to a cautious and gradual rollout of 5G networks, creating a significant opening for Indonesia's B2B telecom operators.
- There is a growing demand for high-speed internet access, and the growing digitalization, mobile users, and social media are the major reasons for this growth. OpenSignal, an independent analytics company, reported in October 2023 that Indonesia's 5G network boasted an average download speed of 58.3 Mbps and an upload speed of 23.2 Mbps. Notably, Indonesia lagged behind its Southeast Asian neighbors—Singapore, Malaysia, the Philippines, and Thailand—in 5G download speeds, holding the region's lowest average. The growing demand for high-speed connectivity is expected to boost the market studied in the region.
- The country is rapidly developing 5G technology. In May 2024, Ericsson launched its Ericsson Imagine Live 2024 roadshow in Indonesia, highlighting the company's cutting-edge technology solutions and 5G applications tailored for Indonesia's digital transformation. The GSMA projects that between 2024 and 2030, 5G is set to inject over USD 41 billion into Indonesia's GDP.
- By the close of the 2023 fiscal year, PT Telkom Indonesia Group boasted a total of 654 5G base transceiver stations (BTS). As Indonesia's premier telecommunications and network provider, Telkom Indonesia's services span fixed-line connections, cellular services, network and interconnection services, and internet and data communication.
- In December 2023: PT Telkom Indonesia (Persero) Tbk partnered with Huawei Indonesia, aiming to bolster its IT services. This strategic move underscores Telkom's commitment to staying at the forefront of the industry. Telkom and Huawei will delve into innovative digital services, cloud computing, and data centers, with a primary focus on enhancing their capabilities and driving revenue growth. The collaboration is poised to open up fresh revenue channels, with a particular eye on segments like UMKM, government entities, and conglomerates within Telkom's portfolio.
Indonesia B2B Telecom Industry Overview
The Indonesian B2B telecom market is highly competitive and concentrated in nature. Some major players in the market studied are Telkom Indonesia, Indosat Ooredoo, XL Axiata, and Smartfren Telecom. The market hosts services like DSL, FTTP/B, cable modem, and FWA. Players in the market are adopting strategies such as partnerships, agreements, innovations, and acquisitions to enhance their service offerings and gain sustainable competitive advantage.
- May 2024: Telkom Indonesia and cybersecurity firm F5 collaborated to bolster their security offerings. This partnership focuses on elevating Telkom's cybersecurity prowess and expanding its digital product suite. Leveraging F5's strengths in application security, API protection, and multi-cloud management, Telkom aims to fortify its IT services lineup.
- February 2024: At MWC Barcelona, Telkom Indonesia and Huawei unveiled Asia-Pacific's Inaugural Bundle Package tailored for small- and medium-sized enterprises (SMEs). This initiative, specifically designed for Indonesian SMEs, is geared toward expediting their digital transformation. The package encompasses a suite of offerings, including converged private lines, Wi-Fi services, cloud solutions, an intelligent video management and analytics platform, and comprehensive installation services.
Indonesia B2B Telecom Market Leaders
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Mora Telematika Indonesia
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PT Telkom Indonesia Tbk
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Biznet Networks
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Lintasarta
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PT Cyberindo Aditama
*Disclaimer: Major Players sorted in no particular order
Indonesia B2B Telecom Market News
- April 2024 - Epsilon Telecommunications (Epsilon), a prominent global interconnectivity provider, joined forces with Moratelindo, a key player in Indonesia's telecommunications infrastructure. Their collaboration is poised to transform connectivity for Indonesian businesses. The primary goal is to link Indonesian enterprises, carriers, and service providers to a worldwide network of internet exchanges (IXs) via remote peering. This move is designed to boost content and application performance, all while sidestepping the necessity for extra infrastructure investments.
- January 2024: During the Pacific Telecommunications Council (PTC) 2024 event, PT Telkom Indonesia (Persero) Tbk (Telkom) and PT Indosat Tbk (Indosat Ooredoo Hutchison or Indosat or IOH), two leading telecommunications companies in Indonesia, unveiled a strategic alliance. Their goal is to bolster the nation's digital infrastructure by creating an Interconnected Internet Exchange (IX) ecosystem. This collaboration took its first step with a memorandum of understanding (MoU) signing between NeutraDC, a Telkom Indonesia subsidiary, and BDx Indonesia, a joint venture involving BDx Data Centers (BDx), Indosat, and Lintasarta.
Indonesia B2B Telecom Market Report - Table of Contents
1. INTRODUCTION
- 1.1 Study Assumption and Market Definition
- 1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET INSIGHTS
- 4.1 Market Overview
- 4.2 Analysis of Macroeconomic Scenarios (Recession, Russia-Ukraine Crisis, etc.)
5. MARKET DYNAMICS
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5.1 Market Drivers
- 5.1.1 Introduction of SD-WAN and Cloud/Data Center Services
- 5.1.2 Growth in Use of Connected Devices
- 5.1.3 Rising Digital Transformation in the Industries
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5.2 Market Restraints
- 5.2.1 Data Securities and Privacy Concerns
- 5.2.2 Heavy CAPEX Associated With Advanced Telecom Infrastructure
- 5.3 Evolution of Telecom Industry in Indonesia
- 5.4 Regulatory Landscape for the Indonesian Telecom Market
- 5.5 Analysis of Pricing for Voice and Data Services for Businesses in Indonesia
- 5.6 Key Insights on Enterprise Dedicated Connections, by Speed Type
- 5.7 Insights on Investments and 5G Development Trends in Indonesia
6. MARKET SEGMENTATION
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6.1 By Connectivity Type
- 6.1.1 Mobile Connectivity
- 6.1.2 Fixed Connectivity (Covers DSL, FTTP/B, Cable Modem, FWA)
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6.2 By Size of Enterprises
- 6.2.1 Small and Medium-sized Enterprises (SMEs)
- 6.2.2 Large Enterprises
7. COMPETITIVE LANDSCAPE
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7.1 Company Profiles*
- 7.1.1 Mora Telematika Indonesia (Moratelindo)
- 7.1.2 PT Telkom Indonesia Tbk
- 7.1.3 PLN Icon Plus (ICON+)
- 7.1.4 Biznet Networks (MidPlaza Holding)
- 7.1.5 Lintasarta
- 7.1.6 PT Cyberindo Aditama (CBN)
- 7.1.7 PT XL Axiata Tbk (acquired PT Link Net Tbk)
- 7.1.8 PT Telekomunikasi Selular (Telkomsel)
- 7.1.9 Indosat Ooredoo Hutchison
- 7.1.10 PT Smartfren Telecom Tbk
8. INVESTMENT ANALYSIS
9. MARKET OPPORTUNITIES AND FUTURE OUTLOOK
** Subject To AvailablityIndonesia B2B Telecom Industry Segmentation
B2B telecommunication providers operate systems that facilitate the transmission of data, text, sound, voice, and video, enabling direct business-to-business communication. Additionally, marketers leverage these telecommunication platforms to enhance a company's industry visibility and pinpoint networking prospects, further fueling the demand for B2B telecommunications.
The report covers Indonesian B2B telecom companies, and the market is segmented by connectivity type (mobile connectivity, fixed connectivity [covers DSL, FTTP/B, cable modem, FWA]) and size of enterprises (small and medium-sized enterprises [SMEs], large enterprises).
The report offers market sizes and forecasts in value (USD) for all the above segments.
| By Connectivity Type | Mobile Connectivity |
| Fixed Connectivity (Covers DSL, FTTP/B, Cable Modem, FWA) | |
| By Size of Enterprises | Small and Medium-sized Enterprises (SMEs) |
| Large Enterprises |
Indonesia B2B Telecom Market Research FAQs
How big is the Indonesia B2B Telecom Market?
The Indonesia B2B Telecom Market size is expected to reach USD 1.86 billion in 2024 and grow at a CAGR of 1.45% to reach USD 2 billion by 2029.
What is the current Indonesia B2B Telecom Market size?
In 2024, the Indonesia B2B Telecom Market size is expected to reach USD 1.86 billion.
Who are the key players in Indonesia B2B Telecom Market?
Mora Telematika Indonesia, PT Telkom Indonesia Tbk, Biznet Networks, Lintasarta and PT Cyberindo Aditama are the major companies operating in the Indonesia B2B Telecom Market.
What years does this Indonesia B2B Telecom Market cover, and what was the market size in 2023?
In 2023, the Indonesia B2B Telecom Market size was estimated at USD 1.83 billion. The report covers the Indonesia B2B Telecom Market historical market size for years: 2022 and 2023. The report also forecasts the Indonesia B2B Telecom Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
Indonesia B2B Telecom Industry Report
Statistics for the 2024 Indonesia B2B Telecom market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Indonesia B2B Telecom analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.
