Indonesia E-Services Industry Overview
The Indonesian e-services market is semi-consolidated, with a few prominent players such as Ruangguru, HarukaEdu, Bumble, Tinder (Match Group LLC), and Ticket2U. Corporations are spending on strategic partnerships and services development to increase market share. The following are some recent market developments:
In July 2023, Universitas Terbuka (UT) gained popularity as it proved to be a solution for those who wish to enhance their competence by pursuing studies without leaving their jobs. As a pioneer in distance education in Indonesia, UT remains committed to improving access to distance education services for individuals within Indonesia and those residing abroad. The reach of UT’s services has extended to the world. There was a total of 3,218 UT students located in more than 50 countries in 2023.
In February 2023, NusaTrip, Indonesia’s first IATA-certified online travel agency (OTA) and the travel vertical of Society Pass Incorporated, formally announced signing a Memorandum of Understanding (MoU) with PT. Kereta Cepat Indonesia-China (KCIC) is a preferred online ticket sales partner for Kereta Cepat Jakarta-Bandung (KCJB), the first fast train service between Jakarta and Bandung in Indonesia. Established to develop mass transportation infrastructure for Indonesia’s railroad system, PT KCIC is currently the owner of the Jakarta-Bandung Fast Train project.
Indonesia E-Services Market Leaders
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Ruangguru
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HarukaEdu
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Bumble
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Tinder (Match Group, LLC)
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Ticket2U
- *Disclaimer: Major Players sorted in no particular order