Jordan ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Jordan ICT Market is Segmented by Type (Hardware, Software, IT Services, and Telecommunication Services), Size of Enterprises (Small and Medium Enterprises and Large Enterprises), and Industry Vertical (BFSI, IT and Telecom, Government, Retail and E-Commerce, Manufacturing, Energy and Utilities, and Other Industry Verticals). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

Jordan ICT Market Size

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Jordan ICT Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 3.5 Billion
Market Size (2029) USD 4.80 Billion
CAGR (2024 - 2029) 6.47 %
Market Concentration Medium

Major Players

Jordan ICT Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Jordan ICT Market Analysis

The Jordan ICT Market size is estimated at USD 3.5 billion in 2024, and is expected to reach USD 4.80 billion by 2029, growing at a CAGR of 6.47% during the forecast period (2024-2029).

  • The ICT market includes both IT and telecom. IT investments are increasing in Jordan, and the demand for ICT is expected to grow significantly over the next five years. The growing need to explore and adopt digital technologies and initiatives, the rise in overall digitalization demand and scalable IT infrastructure, the widespread adoption of 5G networks, and the increasing penetration of technology investments are significantly boosting the ICT market's growth in the country. Although information and communication technology (ICT) is ubiquitous, it plays a crucial role in the country's economic development.
  • Driven by a growing emphasis on digital technologies such as cybersecurity, artificial intelligence, and robotics, the ICT sector in Jordan is experiencing notable expansion. Local companies are making substantial investments in both hardware and software services, further fueling this growth.
  • The country is witnessing a surge in the adoption of 4G and 5G technologies, driven by the expansion of new networks and a growing appetite for high-speed connectivity services. 5G's transformative potential impacts various sectors of Jordan's economy, supporting applications from enhanced mobile broadband to extensive IoT deployments. Its high speed and low latency are crucial in driving this transformation.
  • According to Ericsson, 5G subscriptions in the Middle East and North Africa (MENA) region are projected to grow significantly, with an annual compound growth rate of 41%. By 2029, these subscriptions are expected to account for approximately 40% of the total subscriptions in the region. This growth in the region is expected to fuel opportunities for market players in Jordan.
  • Furthermore, the country is gaining traction in the e-commerce sector, which demands a robust cloud infrastructure. In August 2023, The Jordan Customs Department (JCD) launched an electronic platform designed as a comprehensive documentary database aimed at streamlining the e-commerce landscape. This initiative addresses the trade sector's demands and underscores the government's commitment to safeguarding Jordanian traders, sellers, and producers. It is a proactive step to counter a trend where consumers, rather than supporting local goods, are increasingly turning to electronic platforms, causing significant losses to the sector.

Jordan ICT Market Trends

Consistent Digital Transformation Initiatives are Driving the Market

  • Jordan, despite its modest size in the Middle East, is actively advancing its digital agenda. In 2021, it unveiled the National Digital Transformation Strategy & Implementation Plan for 2021-2025. This strategic blueprint aims to bolster the digital economy through enhanced procedures and capabilities, paving the way for a cutting-edge digital infrastructure and elevated government service standards.
  • Robust software solutions are crucial for ensuring e-government efficiency and creating synergy among government departments and institutions. Jordan has made significant progress in its digital transformation, with 960 government services digitized and automated, achieving a 40% completion rate.
  • The International Trade Administration estimates that 98% of ICT companies in Jordan fall under the category of small and medium-sized enterprises (SMEs). Such significant development of SMEs in the country demands cloud-based solutions to scale their IT infrastructure.
  • The government is actively involved in strengthening the country's digital strategy by making significant investments. In September 2023, Jordan Source, a program under the Ministry of Digital Economy and Entrepreneurship, unveiled its pioneering digital publication, JoSourceIT. This publication offers a comprehensive view of Jordan's tech landscape, spotlighting Jordan Source's partners in ITO, BPO, and gaming. It serves as a valuable resource for industry stakeholders and potential investors, providing insights into the nation's ICT sector.
Jordan ICT Market: Nation-state or State-affiliated Cyber Threat actors predominantly targeted countries, in the Middle East and North Africa, July 2022 - June 2023

IT and Telecom Sector is Expected to Increase Demand

  • As businesses and individuals increasingly embrace digital strategies, data generation in the country has surged. Consequently, the nation is ramping up investments in data center facilities to handle this complexity.
  • The Ministry is leading the development of a digital infrastructure that meets international standards. This initiative includes establishing data centers and launching a private cloud computing platform. The platform provides government institutions with essential cloud-based solutions, enabling a smooth digital transition. The Digital Economy and Entrepreneurship planned to activate 1 million digital identities in 2023.
  • Telecommunication operators in the country are currently investing in 5G infrastructure as part of the ongoing commercial launch of 5G in Jordan. Players are investing in Jordan's market to expand the country's network capabilities.
  • In September 2023, Orange Jordan and Aqaba Container Terminal (ACT) made a significant move in Jordan and the region by signing an agreement to establish a private mobile network for ACT using 5G technology. This collaboration positions Orange Jordan as the first communications provider in the country and the broader Middle East and Africa region within the Orange Group to establish a private 5G network for business sector customers.
  • According to Ericsson, the number of smartphone subscriptions in the Middle East and North Africa has increased from 490.47 million in 2020 to 597.44 million in 2023. The rising smartphone penetration in the MENA region, including Jordan, is driving the demand for a wide range of ICT solutions, such as mobile network infrastructure and e-commerce platforms, among others.
  • Furthermore, the nation is expected to gain significant growth in 5G networks. According to GSMA, in 2022, 4G connections dominated the mobile landscape in the Middle East and North African (MENA) region, comprising 48% of all connections. Projections suggest that by 2030, 4G connections are set to decline to 33%, making way for 5G with 47% of the connections in the region. Such a rising trend for 5G across the MENA region is expected to boost 5G infrastructure across Jordan as well, creating various opportunities for ICT solution providers.
Jordan ICT Market: Share of mobile connections in the Middle East and North Africa (MENA) region from 2022 and 2030, by generation

Jordan ICT Industry Overview

Jordan's ICT market is moderately competitive and moving toward the fragmented stage as the market currently consists of various significant players. Several key players in the ICT market are constantly making efforts to bring advancements. For instance,

  • January 2024: Umniah, a leading mobile network operator in Jordan, unveiled its pioneering Voice over Wi-Fi (VoWi-Fi) service. This move positions Umniah as the trailblazer in Jordan's telecom landscape. In an official statement, Umniah highlighted that its VoWi-Fi service empowers subscribers to place both local and international calls seamlessly over any Wi-Fi network. This innovation ensures crystal-clear reception, even in regions with spotty or absent cellular coverage.
  • December 2023: Umniah, Jordan's telecom operator, rolled out its 5G services, marking a significant milestone in the country's telecom landscape. Teaming up with Ericsson and harnessing its 64T64R Massive MIMO technology, Umniah swiftly scaled its 5G network to encompass more than 700 sites.

Jordan ICT Market Leaders

  1. IBM Corporation

  2. Microsoft Corporation

  3. Google, LLC

  4. Wipro Limited

  5. Cisco Systems Inc.

*Disclaimer: Major Players sorted in no particular order

Jordan ICT Market Concentration
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Jordan ICT Market News

  • March 2024: Zain Group, a prominent telecommunications operator in the Middle East and North Africa, disclosed a significant infrastructure investment, with its capital expenditure (Capex) hitting USD 994 million. The company's strategic moves, like selling towers and engaging in leaseback agreements in pivotal markets like Saudi Arabia, Kuwait, Jordan, and Iraq, bolstered operational efficiencies, leading to a surge in net profits.
  • October 2023: Aqaba Digital Hub launched a data center in Jordan. The new data center, with a capacity of 6 megawatts, integrates a neutral internet exchange point, enabling seamless data exchange with local telecommunications companies, internet service providers, and digital content providers. This integration significantly reduces access times and minimizes data-sharing costs.

Jordan ICT Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Rising Digital Transformation in Industries
    • 5.1.2 Rapid Development of 5G Network Across the Nation
  • 5.2 Market Restraints
    • 5.2.1 Lack of Skilled Workforce
    • 5.2.2 High Risk of Data Theft
  • 5.3 Impact of Macroeconomic Factors on the Market

6. KEY TECHNOLOGY INVESTMENTS

  • 6.1 Cloud Technology
  • 6.2 Artificial Intelligence
  • 6.3 Cyber Security
  • 6.4 Digital Services

7. MARKET SEGMENTATION

  • 7.1 By Type
    • 7.1.1 Hardware
    • 7.1.2 Software
    • 7.1.3 IT Services
    • 7.1.4 Telecommunication Services
  • 7.2 By Size of Enterprises
    • 7.2.1 Small and Medium Enterprises
    • 7.2.2 Large Enterprises
  • 7.3 By Industry Vertical
    • 7.3.1 BFSI
    • 7.3.2 IT and Telecom
    • 7.3.3 Government
    • 7.3.4 Retail and E-commerce
    • 7.3.5 Manufacturing
    • 7.3.6 Energy and Utilities
    • 7.3.7 Other Industry Verticals

8. COMPETITIVE LANDSCAPE

  • 8.1 Company Profiles
    • 8.1.1 IBM Corporation
    • 8.1.2 Microsoft Corporation
    • 8.1.3 Google LLC
    • 8.1.4 Wipro Limited
    • 8.1.5 Cisco Systems Inc.
    • 8.1.6 Expedia Group Inc.
    • 8.1.7 Oracle Corporation
    • 8.1.8 Telefonaktiebolaget LM Ericsson
    • 8.1.9 Devoteam
    • 8.1.10 Datos Solution LLC
  • *List Not Exhaustive

9. INVESTMENT ANALYSIS

10. MARKET OPPORTUNITIES AND FUTURE TRENDS

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Jordan ICT Industry Segmentation

ICT encompasses a spectrum of technological tools that facilitate the transmission and processing of information. The term itself is an amalgamation of information, communication, and technology. The study tracks key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period. The study also tracks the revenue accrued from various ICT types that are used in various industry verticals across Jordan.

The Jordanian ICT market is segmented by type (hardware, software, IT services, and telecommunication services), size of enterprises (small and medium enterprises and large enterprises), and industry vertical (BFSI, IT and telecom, government, retail and e-commerce, manufacturing, energy and utilities, and other industry verticals). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Type Hardware
Software
IT Services
Telecommunication Services
By Size of Enterprises Small and Medium Enterprises
Large Enterprises
By Industry Vertical BFSI
IT and Telecom
Government
Retail and E-commerce
Manufacturing
Energy and Utilities
Other Industry Verticals
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Jordan ICT Market Research FAQs

The Jordan ICT Market size is expected to reach USD 3.5 billion in 2024 and grow at a CAGR of 6.47% to reach USD 4.80 billion by 2029.

In 2024, the Jordan ICT Market size is expected to reach USD 3.5 billion.

IBM Corporation, Microsoft Corporation, Google, LLC, Wipro Limited and Cisco Systems Inc. are the major companies operating in the Jordan ICT Market.

In 2023, the Jordan ICT Market size was estimated at USD 3.27 billion. The report covers the Jordan ICT Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the Jordan ICT Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Jordan ICT Industry Report

Statistics for the 2024 Jordan ICT market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Jordan ICT analysis includes a market forecast outlook for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Jordan ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)