Market Share of North America and Europe Chatbot Industry
North American and Europe Chatbot Market is highly fragmented and competitive. The industry comprises several large and established players from the AI market and the smaller, local companies operating with smaller clientele.
- February 2021 - Personetics secures a USD 75 million investment from Warburg Pincus to accelerate the global expansion of its AI-driven personalization and engagement solutions for financial institutions.
- January 2021 - Microsoft filed a patent that raises the intriguing possibility of digitally reincarnating people as a chatbot. Instead of using the conventional method of training chatbots using conversations and material from a wide sample of users, Microsoft's patent - as spotted by Ubergizmo - raises the possibility of creating a chatbot from the output of a specific person.
North America and Europe Chatbot Market Leaders
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Microsoft Corporation
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IBM Corporation
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Chatfuel
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Personetics Technologies
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Intercom
*Disclaimer: Major Players sorted in no particular order
