Q-Commerce Industry in UAE Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The UAE Q-commerce industry is segmented by category (food, personal care, groceries products, household goods, pharmaceuticals, and other categories) and by Emirates (Abu Dhabi, Dubai, Sharjah, Rest of UAE). The market size and forecasts are provided in terms of value (USD) for all the above segments.

UAE Q-Commerce Market Size

UAE Q-Commerce Market Summary
Study Period 2020 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 157.55 Million
Market Size (2029) USD 236.56 Million
CAGR (2024 - 2029) 10.50 %
Market Concentration Medium

Major Players

UAE Q-Commerce Market Major Players

*Disclaimer: Major Players sorted in no particular order

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UAE Q-Commerce Market Analysis

The Q-Commerce Industry In UAE Market size is estimated at USD 157.55 million in 2024, and is expected to reach USD 236.56 million by 2029, growing at a CAGR of greater than 10.5% during the forecast period (2024-2029).

The coronavirus pandemic significantly impacted worldwide order management, fulfillment, and distribution operations. A 2020 study found that 40.2% of respondents cited general labor issues or a lack of workers as the pandemic's main labor-related challenge. More than 10% of them also noted one of the difficulties the pandemic brought about was managing a rising volume of returns.

The primary focus of q-commerce is on micro to lower quantities of a select few commodities, such as food, medications, personal care items, and stationery. Q-commerce refers to "on-demand delivery" and "e-grocery" interchangeably while focusing on customers' small order sizes. Due to the rising popularity of Q-commerce, online vendors are progressively moving their inventory from traditional, massive warehouses on the outskirts of cities to smaller, closer-to-the-delivery facilities in the UAE. Overall, it can be argued that Q-commerce represents the future of business and online vendors, who will switch from old business models to Q-commerce ones in the coming years. Foreign Q-commerce and E-Commerce, which refers to UAE consumers making purchases outside of the nation, is also growing and is predicted to account for 32% of all e-commerce sales in 2025, up from 23% in 2019 and 26% in 2018. According to statista.com, a global provider of market research, the corresponding amount for q-commerce in the region is predicted to increase from USD 9 billion in 2020 to USD 20 billion by 2024. In 13 nations, including the UAE, Algeria, Egypt, Iran, Israel, Jordan, Kuwait, Lebanon, Morocco, Oman, Qatar, Saudi Arabia, and Tunisia, the report polled an unspecified number of respondents.

UAE Q-Commerce Market Trends

Busy Lifestyles Supporting the Industry

Q-commerce's main goal is to provide clients with goods and services more quickly than a traditional retail outlet. It is a platform that offers people in the UAE quick and easy processes. Customers have the option to deliver orders whenever it is convenient for them, thanks to the q-commerce business model. Customers are not restricted to the company's set business hours. For people in UAE, where they are more work-oriented, rapid commerce acts as a one-stop shop where they may get all of their requirements met at one location. Businesses that use the fast commerce model of operation create their own apps so that customers may order a variety of goods from a single source.

UAE Q-Commerce Market - Quick Commerce Market Share in the Middle East, 2020-2024

Increase in the Usage of Smartphones and Latest Technology is Driving the Market

The number of users of digital channels increases along with their number. A Standard Chartered survey found that nearly half of consumers in the region now favor making online purchases over those made in-person with cards or cash, marking a major shift from earlier transaction patterns. Financial inclusion is believed to improve with more ICT use, but e-commerce growth requires greater financial sector participation. According to a poll by logistics company UPS, 67% of the SMEs in the Middle East do not offer any online sales at all, despite the fact that two-thirds of customers in the region now anticipate access to digital services when buying or conducting business. Only 15% of companies in the area, according to Gartner, have an online presence.

UAE Q-Commerce Market - Internet Usage Penetration in the United Arab Emirates, In %, 2013-2028

UAE Q-Commerce Industry Overview

The report covers major players operating in the Q-commerce industry in the UAE. In terms of market share, few major players currently dominate the market. However, with technological advancements and product innovations, mid-size to smaller companies are increasing their market presence by securing new contracts and tapping into new markets.

UAE Q-Commerce Market Leaders

  1. Ounass.Ae

  2. Amazon.Ae

  3. Groupon.Ae

  4. Basharacare.Com

  5. LetsTango.com

*Disclaimer: Major Players sorted in no particular order

UAE Q-Commerce Market Concentration
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UAE Q-Commerce Market News

  • July 2022: By registering and adding their products to the fastest-growing online marketplace for purchasing, Veppy.com offers small and medium-sized businesses in the UAE a fantastic business chance to grow.
  • March 2022: Quiqup, a q-commerce business, received USD 1.36 million in funding from the Mohammed Bin Rashid Innovation Fund. The MBRIF's guarantee of a loan gives Quiqup access to affordable debt financing, allowing them to continually strengthen their innovative technology solution and invest in their research and development skills as they expand throughout the area.

Q-Commerce Industry In UAE Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET DYNAMICS AND INSIGHTS

  • 4.1 Market Overview
  • 4.2 Market Drivers
  • 4.3 Market Restraints
  • 4.4 Market Opportunities
  • 4.5 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.5.1 Threat of New Entrants
    • 4.5.2 Bargaining Power of Buyers
    • 4.5.3 Bargaining Power of Suppliers
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 Insights on Consumer Behavior Analysis in the Market
  • 4.7 Insights on Government Regulations in the Market
  • 4.8 Impact of COVID-19 on the Market

5. MARKET SEGMENTATION

  • 5.1 By Category
    • 5.1.1 Food
    • 5.1.2 Personal Care
    • 5.1.3 Groceries Products
    • 5.1.4 Household Goods
    • 5.1.5 Pharmaceuticals
    • 5.1.6 Other Categories
  • 5.2 By Emirates
    • 5.2.1 Abu Dhabi
    • 5.2.2 Dubai
    • 5.2.3 Sharjah
    • 5.2.4 Rest of UAE

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration Overview
  • 6.2 Company Profiles
    • 6.2.1 Ounass.Ae
    • 6.2.2 Amazon.Ae
    • 6.2.3 Groupon.Ae
    • 6.2.4 Basharacare.Com
    • 6.2.5 LetsTango.Com
    • 6.2.6 Veppi.com
    • 6.2.7 Noon.Com
    • 6.2.8 Namshi.Com
    • 6.2.9 Apple.Com/Next.Com
    • 6.2.10 Talabat*
  • *List Not Exhaustive

7. FUTURE OF THE MARKET

8. DISCLAIMER AND ABOUT US

** Subject To Availablity
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UAE Q-Commerce Industry Segmentation

Fast on-demand delivery of consumer orders is a key component of the Q-commerce, or quick commerce, economic business model. It is a more recent version of the business model and delivers desired things within an hour of the order being placed. With the advantages of both conventional e-commerce and advancements in last-mile delivery, it can be referred to as e-commerce in a new and faster form. 

The Q-commerce industry is segmented by category (food, personal care, grocery products, household goods, pharmaceuticals, and other categories) and by Emirates (Abu Dhabi, Dubai, Sharjah, rest of UAE). 

The market size and forecasts are provided in terms of value (USD) for all the above segments.

By Category Food
Personal Care
Groceries Products
Household Goods
Pharmaceuticals
Other Categories
By Emirates Abu Dhabi
Dubai
Sharjah
Rest of UAE
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Q-Commerce Industry In UAE Market Research FAQs

The Q-Commerce Industry In UAE Market size is expected to reach USD 157.55 million in 2024 and grow at a CAGR of greater than 10.5% to reach USD 236.56 million by 2029.

In 2024, the Q-Commerce Industry In UAE Market size is expected to reach USD 157.55 million.

Ounass.Ae, Amazon.Ae, Groupon.Ae, Basharacare.Com and LetsTango.com are the major companies operating in the Q-Commerce Industry In UAE Market.

In 2023, the Q-Commerce Industry In UAE Market size was estimated at USD 142.58 million. The report covers the Q-Commerce Industry In UAE Market historical market size for years: 2020, 2021, 2022 and 2023. The report also forecasts the Q-Commerce Industry In UAE Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Q-Commerce Industry In UAE Industry Report

Statistics for the 2024 Q-Commerce Industry In UAE market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Q-Commerce Industry In UAE analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Q-Commerce Industry in UAE Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)