Southeast Asia CRM Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Report Covers Southeast Asia CRM Analytics Market Analysis & Growth. The Market Growth is Segmented by Type (Sales and Marketing Analytics, Contact Center Analytics, Customer Analytics, and Other Types), Deployment (On-Premises, Cloud), End-User (BFSI, Health Care, Retail, Telecom, and IT, Transportation and Logistics, Media, and Entertainment, and Other End-Users), and Country (Malaysia, Singapore, Thailand, Indonesia, Vietnam and Rest of Southeast Asia). The Market Sizes and Forecasts are Provided in Terms of Value (USD) for all the Above Segments.

Southeast Asia CRM Analytics Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

Southeast Asia CRM Analytics Industry Overview

The Southeast Asian CRM Analytics market is competitive and consists of regional and global players. These companies leverage partnership and product enhancement initiatives to strengthen their market shares and increase profitability.

In July 2022, Oracle Fusion Sales, a next-generation sales automation program developed by Oracle, identified high-quality sales prospects and drove dealers to execute transactions more rapidly. Fusion Sales, an Oracle Fusion Cloud Customer Experience (CX) component powered by artificial intelligence (AI), automatically provided sellers with proposals, quotations, and recommended tasks to increase productivity, complete more deals, and develop customer confidence.

In July 2022, Kapture CRM, a SaaS company, was set to extend its presence in Indonesia. The enterprise-grade, SaaS-based service automation technological advances generated much interest in the region, so it opened an office in Jakarta to meet the demand.

Southeast Asia CRM Analytics Market Leaders

  1. Salesforce.com Inc.

  2. Oracle Corporation Malaysia Sdn Bhd

  3. Microsoft Services Asia

  4. AquaCRM (Thailand) Co. Ltd

  5. Peppercan (Safecoms.com)

  6. *Disclaimer: Major Players sorted in no particular order
Southeast Asia CRM Analytics Market - market concentration.png

Southeast Asia CRM Analytics Software Market Report Snapshots

80% of our clients seek made-to-order reports. How do you want us to tailor yours?