South East Asia CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The Southeast Asian CRM Market is Segmented by Organization Size (Small and Medium and Large Scale ), Deployment Size (Cloud, On-Premise, and Hybrid), End-User Vertical (Services, Manufacturing, BFSI, Retail and Logistics, Government), and Country (Indonesia, Singapore, Philippines, Thailand, Malaysia, Rest of South East Asia). The Market Sizes and Forecasts are Provided in Terms of Value (in USD ) for all the Above Segments.

South East Asia CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

South East Asia CRM Industry Overview

The Southeast Asia CRM analytics market is competitive and consists of global and local players. These companies leverage product enhancements and partnership initiatives to strengthen their market share and increase profitability. Some of the key developments in the market are:

In July 2022, Oracle Fusion Sales, developed by Oracle, is the next-generation sales automation program that discovers high-quality sales prospects and encourages dealers to complete transactions more quickly. Fusion Sales, part of Oracle Fusion Cloud Customer Experience (CX) and driven by artificial intelligence (AI), automatically offers sellers proposals, quotations, and recommended steps to enhance productivity, complete more deals, and build confidence among customers.

South East Asia CRM Market Leaders

  1. Salesforce.com Inc.

  2. Microsoft Dynamics

  3. Oracle Siebel​

  4. SAP SE​

  5. IBM Corporation​

  6. *Disclaimer: Major Players sorted in no particular order
South East Asia CRM Market Concentration