India Telehealth Service Market Size
| Study Period | 2020 - 2029 |
| Base Year For Estimation | 2023 |
| Market Size (2024) | USD 3.26 Billion |
| Market Size (2029) | USD 9.54 Billion |
| CAGR (2024 - 2029) | 23.95 % |
| Market Concentration | Medium |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Need a report that reflects how COVID-19 has impacted this market and its growth?
India Telehealth Service Market Analysis
The Telehealth Services Market in India Market size is estimated at USD 3.26 billion in 2024, and is expected to reach USD 9.54 billion by 2029, growing at a CAGR of 23.95% during the forecast period (2024-2029).
The telehealth Services Market of India is one of the most impactful digital health innovations over the past decade. Remote patient monitoring is a key parameter of telehealth services, which provides healthcare professionals the advantage of monitoring patients from a distance. In 2020, The Ministry of Health and Family Welfare (MoHFW), NITI Aayog, and the Board of Governors (BoG) Medical Council of India (MCI) released the initial formal guidelines to regulate practices across the nation. This regulation democratized healthcare delivery, especially telemedicine, in the country.
The COVID-19 pandemic has been a tipping point for India's Telehealth market, with multifold growth in the volume of Telehealth requests received by leading market participants. Growing smartphone and internet penetration in rural areas, greater public awareness about the availability of virtual visits as an alternative to physical consultations, and access to affordable home monitoring devices are key aspects driving the adoption of Telehealth products and services in the country. With 62% of India's total disease burden attributed to chronic diseases, RPM and mHealth segments have immense potential to act as alternative healthcare delivery channels in the country.
The adoption of Telehealth among the aged population is expected to increase significantly over the next decade in developed countries. Therefore, the rapid increase in the aged population and the rising adoption of Telehealth among this segment of the population is estimated to propel the growth of the Telehealth market over the forecast period. The rise in the demand for remote patient monitoring among healthcare professionals due to improved patient outcomes and compliance rates is expected to propel the growth of the India Telehealth Services Market over the forecast period. The common barriers to the adoption of Telehealth in India include lack of awareness particularly in Tier-3 cities, towns and rural India, unavailability of proper healthcare IT infrastructure, among others.
India Telehealth Service Market Trends
This section covers the major market trends shaping the India Telehealth Service Market according to our research experts:
Increased Penetration on mHealth Applications
The Telehealth Service Market is a fast-emerging sector in India. Virtual care constituting tele-consulting, telepathology, teleradiology, and e-pharmacy is experiencing a stimulus in India. Major hospitals in India such as Apollo, AIIMS, and Narayana Hrudayalaya have adopted telemedicine services and entered into several PPPs (Public-Private Partnership). The domestic telehealth market is expected to reach US$ 5.5 billion by 2025.
By September 21, 2021, the Health Ministry's eSanjeevani telehealth service crossed 12 million teleconsultations since its launch, enabling patient-to-doctor consultations, from the confines of their homes, and doctor-to-doctor consultations.
With social distancing and self-isolation to fight the COVID-19 pandemic, telehealth is emerging as a critical tool to connect physicians and other healthcare professionals with patients dealing with chronic cardiovascular conditions. In COVID-19, there is a 78% hike in e-Consultation and mHealth Services across India for chronically diseased patients with Heart, Lung, Liver, and Kidney diseases.
Narrowing Gap in Tier-1 and Tier-2,3 Cities Telehealth Services
The healthcare scenario for tier II and III cities is completely different from that of tier I, and so are the Telehealth Services. Telemedicine has also helped bridge the urban-rural healthcare divide by bringing super-specialty support to tier 2/3 cities and rural areas. Disruptive startups are driving this new health-tech revolution in smaller towns and rural areas across India. Many companies like DoctorOnCall have taken initiatives of serving Tier 2-3 cities through Telehealth services. Doctor On Call has served patients from 150 cities till now. They have been able to do this by effectively reaching out to their target audience via a mix of online and offline distribution channels. With a tech-backed hospitalization product in the pipeline, the hospitals and telemedicine companies are also focusing on doubling city count and doctors count on the platform.
India Telehealth Service Industry Overview
The Telehealth Services Market in India is growing and moderately competitive across the country offering a huge number of competitive players dominating the market, nowadays grabbing the market more powerfully by the new innovations and partnerships with the foreign telehealth services players yielding opportunities to the Market, thus it has made the Telehealth Services Market in India very competitive and strong. International chains and their brands such as Amway and others are widely famous but altogether the Indian Telehealth groups such as Apollo, 1mg, Televital, and many others have been focusing on tieng up with the most popular Hospitals or Diagnostic Centers or Doctors or Retired Surgeons with enhanced technology innovations and offering more platforms for Telehealth services, thus, leading the Telehealth Services Market in India to the new heights and expected to grow throughout the forecasted period.
India Telehealth Service Market Leaders
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Apollo Health
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1 mg
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TeleVital
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Netmeds
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Practo
*Disclaimer: Major Players sorted in no particular order
India Telehealth Service Market News
- April 2022- Reliance Retail acquired a 60% share of Netmeds at a price of USD 80 Million. The company plans to increase its share up to 80% by the year 2024 for growth and expansion in the digital market.
- May 2022- MSME forum has partnered with Practo which is an Indian integrated healthcare company to offer a unique and affordable holistic healthcare solution "Total Protect" to the MSME Community. This partnership aims to deliver end-to-end corporate health and wellness solutions to associated MSMEs, their employees, and families with a mission to build a healthier and more productive workplace.
India Telehealth Service Market Report - Table of Contents
1. INTRODUCTION
- 1.1 Study Assumptions and Market Definition
- 1.2 Scope of Study
2. RESEARCH METHODOLOGY
3. EXCEUTIVE SUMMARY
4. MARKET INSIGHTS AND DYNAMICS
- 4.1 Market Overview
- 4.2 Market Drivers
- 4.3 Market Restraints
- 4.4 Insights on Various Regulatory Trends Shaping Telehealth Services Market in India
- 4.5 Insights on Impact of Technology and Innovation in Telehealth Services
- 4.6 Insights on Performance of Telehealth Services in India
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4.7 Industry Attractiveness - Porters' Five Forces Analysis
- 4.7.1 Threat of New Entrants
- 4.7.2 Bargaining Power of Buyers
- 4.7.3 Bargaining Power of Suppliers
- 4.7.4 Threat of Substitutes
- 4.7.5 Intensity of Competitive Rivalry
- 4.8 Impact of COVID-19 on the Market
5. MARKET SEGMENTATION
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5.1 By Component
- 5.1.1 Services and Software
- 5.1.2 Hardware
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5.2 By Technology
- 5.2.1 Store and Forward
- 5.2.2 Real Time
- 5.2.3 Others
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5.3 By Application
- 5.3.1 Tele-Psychiatry
- 5.3.2 General Consultations
- 5.3.3 Tele-Radiology
- 5.3.4 Tele-Pathology
- 5.3.5 Others
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5.4 By End-User
- 5.4.1 Providers
- 5.4.2 Patients
- 5.4.3 Players
- 5.4.4 Others
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5.5 By Region
- 5.5.1 South
- 5.5.2 West
- 5.5.3 North
- 5.5.4 East
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5.6 By Delivery Mode
- 5.6.1 Audio-Visual
- 5.6.2 Only Audio
- 5.6.3 Written
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5.7 By Type
- 5.7.1 e-Consultation
- 5.7.2 Online Appointment Booking
- 5.7.3 Telemedicine
- 5.7.4 Diagnostics and Fitness Monitors
6. COMPETITIVE LANDSCAPE
- 6.1 Market Concetration Overview
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6.2 Company Profiles
- 6.2.1 Apollo Telehealth Services
- 6.2.2 1 mg Technologies
- 6.2.3 Netdox Health Private Limited
- 6.2.4 Dhanush Digital Healthcare
- 6.2.5 Novocura Tech Health Services
- 6.2.6 Netmeds Marketplace Limited
- 6.2.7 Practo Healthcare
- 6.2.8 Lybrate India
- 6.2.9 TeleVital India
- 6.2.10 DocOnline Health India
- *List Not Exhaustive
7. MARKET OPPORTUNTIES AND FUTURE TRENDS
8. DISCLAIMER AND ABOUT US
India Telehealth Service Industry Segmentation
The Telehealth services market in India is growing and is highly demanded. It is preferred because it is a contactless way of being treated for various diseases. In this report, you will have a complete background analysis of the Telehealth Services Market in India, which includes an assessment of the economy, market overview, market size estimation for key segments, emerging trends in the market, market dynamics, and key company profiles are covered in the report.
The Telehealth Services Market in India is Segmented By Component (Services and Software, and Hardware), By Technology (Store and Forward, Real-Time, and Others), By Application (Tele-Psychiatry, General Consultations, Tele-Radiology, and Tele-Pathology), By End-User (Providers, Patients, and Players), By Region (South, West, North, and East), By Delivery Mode (Audio-Visual, Only Audio, and Written), and By Type (e-Consultation, Online Appointment Booking, Telemedicine, Diagnostics and Fitness Monitors)
| By Component | Services and Software |
| Hardware | |
| By Technology | Store and Forward |
| Real Time | |
| Others | |
| By Application | Tele-Psychiatry |
| General Consultations | |
| Tele-Radiology | |
| Tele-Pathology | |
| Others | |
| By End-User | Providers |
| Patients | |
| Players | |
| Others | |
| By Region | South |
| West | |
| North | |
| East | |
| By Delivery Mode | Audio-Visual |
| Only Audio | |
| Written | |
| By Type | e-Consultation |
| Online Appointment Booking | |
| Telemedicine | |
| Diagnostics and Fitness Monitors |
India Telehealth Service Market Research FAQs
How big is the India Telehealth Services Market?
The India Telehealth Services Market size is expected to reach USD 3.26 billion in 2024 and grow at a CAGR of 23.95% to reach USD 9.54 billion by 2029.
What is the current India Telehealth Services Market size?
In 2024, the India Telehealth Services Market size is expected to reach USD 3.26 billion.
Who are the key players in India Telehealth Services Market?
Apollo Health, 1 mg, TeleVital, Netmeds and Practo are the major companies operating in the India Telehealth Services Market.
What years does this India Telehealth Services Market cover, and what was the market size in 2023?
In 2023, the India Telehealth Services Market size was estimated at USD 2.63 billion. The report covers the India Telehealth Services Market historical market size for years: 2020, 2021, 2022 and 2023. The report also forecasts the India Telehealth Services Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.
What are the key challenges for adopting Telehealth Services in India?
The key challenges for adopting Telehealth Services in India are a) Infrastructure limitations b) Potential need for patient training
Telehealth Services in India Industry Report
India's telemedicine market is experiencing significant growth, primarily driven by technological advancements and government support for healthcare IT. The market is projected to expand at a robust compound annual growth rate, potentially reaching a remarkable valuation. Key drivers include the rising prevalence of chronic and lifestyle-related diseases. Integral market segments include tele-hospitals and tele-homes, which benefit from an enhanced digital infrastructure and tech integrations like chatbots in service portals. These developments are fostering broader adoption across urban and rural settings. Additionally, emerging specialties such as tele-psychiatry and tele-radiology are set to enhance market penetration, reflecting an evolving landscape that offers new growth avenues, as detailed in the latest Mordor Intelligence™ industry reports on telehealth services in India. This analysis predicts continued expansion and provides in-depth insights into the dynamic telemedicine market size in India. Get a sample of this industry analysis as a free report PDF download.
