Turkey E-commerce Market Size (2024 - 2029)

The e-commerce market size in Turkey is experiencing significant growth, driven by increased internet penetration and a surge in online shopping activities. The convenience of mobile shopping and the adoption of features like low pricing, ultrafast delivery, and easy returns have further supported this expansion. Despite challenges such as cybersecurity concerns, the market's potential is bolstered by the lasting changes in consumer behavior due to COVID-19, which has accelerated the shift towards online purchasing.

Market Size of Turkey E-commerce Industry

Turkey E-commerce Market Report
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 22.60 %
Market Concentration Medium

Major Players

Turkey E-commerce Market Major Players

*Disclaimer: Major Players sorted in no particular order

Turkey E-Commerce Market Analysis

  • The growing penetration of the internet in Turkey is expected to support the market growth. The internet users have increased in the country, while household access to the internet has also seen a growth in users. According to the Turkish Statistical Institute, the rate of internet users reached 82.6% in 2021 compared to 79% in the previous year. This is due to an increase in the spending of people aging between 16 and 74. The internet penetration also increased in the household sector from 90% in 2020 to 92% in 2021, further supporting the demand for the studied market.
  • An increase in online shopping has also surged, which can be seen from the growth in the percentage of people using the internet to buy goods has reached 44.3% in 2021 from 36.5% in 2020. The low pricing, ultrafast delivery, discount coupons, COD, loyalty points, and easy return features adopted by the players in the region have also influenced the buying pattern of men in 2021. According to the Turkish Statistical Institute, 70.7% of people purchased goods online in the first three months of 2021, including clothing, shoes, and accessories, while 40.8% used the internet to order food online.
  • The rapid increase in mobile traffic from B2C e-commerce websites is being witnessed in the country. The convenience of using the Mobile phone for purchasing goods for eCommerce websites has supported the demand for the market. Additionally, E-commerce transactions amount to approximately 18% of trade in Turkey, out of which cell phone applications made nearly 70% of the transactions.
  • However, increasing cybercrime incidents on e-commerce platforms are expected to hinder market growth. Also, the E-commerce companies generally store customers' bank account and credit card details, mailing addresses, Email addresses, passwords, and usernames, exposing them to cybersecurity attacks.
  • COVID-19 has given an impetus to E-commerce across Turkey, encouraging people to make use of contactless and timely delivery in the comfort of their homes. Also, the future of electronic groceries is bright in the country, especially with the increase in Turkey's online shopping users due to Covid-19. COVID 19 has changed the purchasing behavior and buying patterns of customers.

Turkey E-Commerce Industry Segmentation

E-commerce refers to selling products like electronics, clothing, furniture, cosmetics, books, and other items over the internet. Companies that provide home delivery services, such as e-commerce and m-commerce, are included in this industry.

Turkey E-commerce Market is segmented by Application (Beauty & Personal Care, Consumer Electronics, Fashion & Apparel, Food & Beverage, Furniture & Home)

By Application
Beauty & Personal Care
Consumer Electronics
Fashion & Apparel
Food & Beverage
Furniture & Home
Others (Toys, DIY, Media, etc.)
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Turkey E-commerce Market Size Summary

The e-commerce market in Turkey is experiencing significant growth, driven by increased internet penetration and the widespread use of smartphones. The rise in internet users and household access has facilitated a shift in consumer behavior towards online shopping, with a notable increase in the percentage of people purchasing goods and services online. The convenience of mobile shopping, coupled with features such as low pricing, fast delivery, and easy return policies, has further bolstered the market. The COVID-19 pandemic has accelerated this trend, encouraging more consumers to embrace e-commerce for contactless and timely deliveries. Despite the challenges posed by cybercrime, the market continues to expand, with fashion and apparel being among the most popular categories.

The Turkish e-commerce landscape is characterized by the presence of major players like Trendyol, Hepsiburada, and Gitti Gidiyor, which offer cost-effective online shopping experiences. These platforms have also ventured into international markets, with companies like Trendyol expanding their operations to cities like Berlin, Amsterdam, and London. The market's growth is supported by technological advancements such as 5G and branded shopping apps, which enhance the online shopping experience. Additionally, the introduction of features like virtual try-ons and push notifications for price changes has made online shopping more convenient for consumers. As a result, e-commerce is becoming an integral part of Turkey's retail sector, with a promising outlook for the future.

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Turkey E-commerce Market Size - Table of Contents

  1. 1. MARKET DYNAMICS

    1. 1.1 Market Drivers

      1. 1.1.1 Growing Penetration of the Internet in Turkey

      2. 1.1.2 Increase in Online Shopping

      3. 1.1.3 Rapid Increase in Mobile Traffic from B2C e-commerce Websites

    2. 1.2 Market Challenges / Restrain

      1. 1.2.1 Security Concerns Related to Cybercrime Incidents on e-Commerce Platforms

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Application

      1. 2.1.1 Beauty & Personal Care

      2. 2.1.2 Consumer Electronics

      3. 2.1.3 Fashion & Apparel

      4. 2.1.4 Food & Beverage

      5. 2.1.5 Furniture & Home

      6. 2.1.6 Others (Toys, DIY, Media, etc.)

Turkey E-commerce Market Size FAQs

The Turkey E-commerce Market is projected to register a CAGR of 22.60% during the forecast period (2024-2029)

Amazon, Trendyol, Sahibinden.com, Hepsiburada and n11 are the major companies operating in the Turkey E-commerce Market.

E Commerce Market in Turkey Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)