UAE ICT Market Size (2024 - 2029)

The UAE ICT market is poised for growth, driven by a tech-savvy population and a robust network infrastructure that fosters a conducive environment for ICT operators. As a central hub for international trade in the MENA region, the UAE's competitive ICT sector is supported by government initiatives aimed at developing a knowledge-based economy and reducing oil dependency. The country's commitment to becoming a global IT leader is evident through various projects and ministries focused on artificial intelligence and digital innovation. Despite challenges such as cybersecurity threats and the lingering effects of the COVID-19 pandemic, the market's expansion is supported by the strategic role of telecom providers in advancing technologies like big data and blockchain.

Market Size of UAE ICT Industry

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UAE ICT Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 47.36 Billion
Market Size (2029) USD 77.28 Billion
CAGR (2024 - 2029) 10.29 %
Market Concentration Medium

Major Players

UAE ICT Market Major Players

*Disclaimer: Major Players sorted in no particular order

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UAE ICT Market Analysis

The UAE ICT Market size is estimated at USD 47.36 billion in 2024, and is expected to reach USD 77.28 billion by 2029, growing at a CAGR of 10.29% during the forecast period (2024-2029).

The UAE market's growth is propelled by its increasing focus on digital technology, cyber security, artificial intelligence, robotics, healthcare, and IT. The UAE's tech-savvy population, coupled with its robust and high-coverage network, has consistently fostered a favorable environment for ICT operators.

  • The United Arab Emirates, serving as the MENA region's key center for global trade and commerce, stands out as a highly competitive landscape within the information and communication technology (ICT) sector. The UAE government's strategic initiatives are designed to pivot toward a knowledge-based economy, fostering a business environment that is not just efficient and effective but also globally interconnected. The government's commitment to digital transformation and initiatives like the UAE Vision 2021 and the National Strategy for Artificial Intelligence 2031 are fostering an environment conducive to ICT innovation and investment.
  • The governments of Dubai and the United Arab Emirates are steadfast in their ambition to establish themselves as global IT leaders. Initiatives such as Smart Dubai, the Dubai Internet Future Foundation, and the Ministry for Artificial Intelligence, alongside the appointment of a Minister for the Future, underscore the Emirate's dedication to this vision.
  • The increasing demand for cloud computing, big data analytics, and cybersecurity solutions is fuelling growth as businesses seek to augment operational efficiency and protect against emerging cyber threats. Additionally, the rapid adoption of Internet of Things (IoT) devices across sectors, including smart cities and healthcare, is creating new opportunities for ICT providers in the country.
  • Moreover, the country’s strategic location as a regional hub for technology and commerce attracts multinational companies and startups alike, further stimulating the market. The rising trend of remote work and digital services accelerated by the COVID-19 pandemic shifted consumer behavior, leading to increased reliance on technology across industries. These combined factors position the country as a leading player in the ICT landscape, fostering innovation and driving sustained growth in the sector.
  • In August 2023, the UAE Artificial Intelligence, Digital Economy & Remote Work Applications Office inked a memorandum of understanding with Mastercard. The agreement aims to bolster the region's artificial intelligence preparedness and capabilities. The initial focus of the effort will prioritize combating financial crime, securing the digital ecosystem, and fostering inclusive growth in the country and its neighboring regions.
  • However, the growing concerns about data security and privacy-related issues, the high cost of digitalization, and the heavy CAPEX associated with advanced telecom infrastructure are some factors that may restrain market growth during the forecast period.

UAE ICT Industry Segmentation

ICT, short for information and communications technology, highlights the fusion of telecommunications (covering traditional phone lines and wireless signals) with computing. It encompasses enterprise software, middleware, storage solutions, and audiovisual tools, all crucial for users to seamlessly interact with information, be it accessing, storing, transmitting, or analyzing it.

The UAE ICT market is segmented by type (hardware, software, IT service, and telecommunication services), size of enterprise (small and medium enterprises and large enterprises), and industry vertical (BFSI, IT and telecom, government, retail and e-commerce, manufacturing, energy and utilities, and other industry verticals).

The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Type
Hardware
Software
IT Services
Telecommunication Services
By Size of Enterprise
Small and Medium Enterprises
Large Enterprises
By Industry Vertical
BFSI
IT and Telecom
Government
Retail and E-commerce
Manufacturing
Energy and Utilities
Other Industry Verticals
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UAE ICT Market Size Summary

The UAE ICT market is poised for significant growth, driven by a tech-savvy population and a robust telecommunications infrastructure. As a central hub for international trade in the MENA region, the UAE offers a competitive landscape for ICT operators, supported by government initiatives aimed at fostering a knowledge-based economy. The UAE government's commitment to reducing oil dependency and expanding the private sector is evident through various projects like Smart Dubai and the Dubai Internet Future Foundation. These initiatives, along with the establishment of the Ministry for Artificial Intelligence, underscore the UAE's ambition to become a global leader in IT. The telecom sector, dominated by Etisalat and DU, plays a crucial role in the adoption of advanced technologies such as big data, blockchain, and AI, despite challenges like cybersecurity threats.

The UAE's strategic focus on artificial intelligence is a cornerstone of its economic diversification efforts. The UAE AI Strategy 2031 aims to enhance productivity across multiple sectors, with AI integration already underway in areas like healthcare and transportation. The introduction of licenses for AI and coding is designed to attract global talent and investment, further bolstering the UAE's position in the tech industry. Smart city initiatives, particularly in Dubai, are transforming urban infrastructure through digital innovations, while the rollout of 5G and future 6G networks highlights the country's technological leadership. The competitive ICT market in the UAE is further enriched by the presence of global players such as Oracle, SAP, and Microsoft, alongside local initiatives like the Abu Dhabi Digital Authority's Data Enablement Program, which aims to drive economic growth through data-driven strategies.

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UAE ICT Market Size - Table of Contents

  1. 1. MARKET INSIGHTS

    1. 1.1 Market Overview

    2. 1.2 Industry Stakeholder Analysis

    3. 1.3 Industry Attractiveness- Porter's Five Force Analysis

      1. 1.3.1 Bargaining Power of Suppliers

      2. 1.3.2 Bargaining Power of Consumers

      3. 1.3.3 Threat of New Entrants

      4. 1.3.4 Threat of Substitute Products

      5. 1.3.5 Intensity of Competitive Rivalry

    4. 1.4 Assessment of the Impact of COVID-19 on the IT Spending

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Type

      1. 2.1.1 Hardware

      2. 2.1.2 Software

      3. 2.1.3 IT Services

      4. 2.1.4 Telecommunication Services

    2. 2.2 By Size of Enterprise

      1. 2.2.1 Small and Medium Enterprises

      2. 2.2.2 Large Enterprises

    3. 2.3 By Industry Vertical

      1. 2.3.1 BFSI

      2. 2.3.2 IT and Telecom

      3. 2.3.3 Government

      4. 2.3.4 Retail and E-commerce

      5. 2.3.5 Manufacturing

      6. 2.3.6 Energy and Utilities

      7. 2.3.7 Other Industry Verticals

UAE ICT Market Size FAQs

The UAE ICT Market size is expected to reach USD 47.36 billion in 2024 and grow at a CAGR of 10.29% to reach USD 77.28 billion by 2029.

In 2024, the UAE ICT Market size is expected to reach USD 47.36 billion.

UAE ICT Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)