United States IT Outsourcing Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The United States IT Outsourcing Market is Segmented by Service Type (Application Outsourcing, and Infrastructure Outsourcing), Organization Size (SMEs, and Large Enterprises), Industry (banking, Financial Services, Insurance, IT and Telecom, Manufacturing, Healthcare, Government, and Public Sector, Retail, and E-Commerce, Energy, Utilities, and Mining). The Market Size and Forecasts are Provided in Terms of Value in USD for all the Above Segments.

United States IT Outsourcing Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

United States IT Outsourcing Market Size

United States IT Outsourcing Market  Summary
Study Period 2019 - 2030
Base Year For Estimation 2024
Forecast Data Period 2025 - 2030
Historical Data Period 2019 - 2023
CAGR (2025 - 2030) 2.87 %
Market Concentration Low

Major Players

United States IT Outsourcing Market  Major Players

*Disclaimer: Major Players sorted in no particular order

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United States IT Outsourcing Market Analysis

The United States IT Outsourcing Market is expected to register a CAGR of 2.87% during the forecast period.

The significant drivers for the market growth include a growing emphasis on leveraging the core competencies by outsourcing non-core operations, increasing focus by organizations on IT as a means to gain differentiation by relying on outsourced vendors, and ongoing migration toward the cloud and adoption of virtualized infrastructure. As a result of digital transformation, organizations depend on the performance of creative applications and extensions that IT services can provide.

  • Cloud migration and adoption software have led outsourcing customers to divert resources from low-value assets to specialized employees while focusing on more flexible, tailorable, and evolution-friendly solutions. Other trends favoring cloud migration and opting for cloud services have been fueled by a rapid shift to remote work, which led organizations to adjust their infrastructure and software to connect workers.
  • As a result, increasing demand for the outsourcing of cloud services displays that enterprises are becoming increasingly comfortable with using platforms from private sources to store their data. 
  • Also, businesses operating over the cloud will likely be disturbed by security threats and will look to eradicate all possible threats by outsourcing IT security services. Therefore, the requirement for expert knowledge of the vendor will be required, along with a simple delegation of responsibilities.
  • According to the Bureau of Labor Statistics, employment growth in the United States is likely to upsurge by 31% by 2026. Additionally, about 255,400 IT jobs are expected to be opened in this time frame. Therefore, the growing IT job openings are set to contribute to IT outsourcing in the country.
  • The fragmented nature of the market and the growing incidence of data breaches are potential market restraints in the United States IT outsourcing landscape. The landscape of service providers is complex and sometimes fragmented for businesses looking to outsource their IT operations. Businesses are also expected to contend with the need to protect sensitive data in an environment where cybersecurity is becoming increasingly risky. Addressing these restraints requires careful selection of outsourcing partners, rigorous security measures, and a proactive data protection and compliance approach.

United States IT Outsourcing Industry Overview

The United States IT Outsourcing Market is competitive. A few players dominate the market landscape by implementing various strategies to gain significant market shares, including NTT Corporation, DXC Technology Company, Microsoft Corporation, Hewlett Packard Enterprise Company, and IBM Corporation.

  • June 2023 - DXC Technology announced that it strengthened its strategic managed service provider (MSP) partnership with Oracle to offer innovative application services supported by Oracle Cloud Infrastructure (OCI). This aligns with the broader goals of organizations engaging in IT outsourcing, often improving efficiency, embracing digital transformation, and enhancing competitiveness.
  • April 2023 - Microsoft Corp. and Epic, a United States-based healthcare software company, announced the expansion of their long-standing strategic collaboration to develop and integrate generative AI into healthcare by combining the scale and power of Azure OpenAI Service1 with Epic's electronic health record (EHR) software. The collaboration is expected to expand the long-standing partnership, enabling organizations to operate Epic environments on the Microsoft Azure cloud platform.

United States IT Outsourcing Market Leaders

  1. IBM Corporation

  2. Hewlett Packard Enterprise Company

  3. Microsoft Corporation

  4. DXC Technology Company

  5. NTT Corporation

  6. *Disclaimer: Major Players sorted in no particular order
United States IT Outsourcing Market  Concentration
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United States IT Outsourcing Market News

  • July 2023 - Leidos, an American science and technology player, announced that it entered into a strategic collaboration agreement with Microsoft to leverage the company's unique strengths in the market to accelerate artificial intelligence (AI) transformation for new and existing customers in the public sector, showing the growth of company's AI-based IT outsourcing services in the country.
  • June 2023 - Nokia and DXC Technology announced their partnerships to expand the availability of DXC Signal Private LTE and 5G, a managed secure private wireless network and digitalization platform solution that helps industrial enterprises digitally transform their operations. After this collaboration, DXC could extend its IT infrastructure outsourcing services to support users' business automation, enhanced flexibility, operational technology (OT) data processing, and privacy needs, which would fuel market growth during the forecast period in the United States.

United States IT Outsourcing Market Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Bargaining Power of Suppliers
    • 4.3.2 Bargaining Power of Buyers
    • 4.3.3 Threat of New Entrants
    • 4.3.4 Threat of Substitute Products
    • 4.3.5 Intensity of Competitive Rivalry
  • 4.4 Assessment of Recovery from the Impact of COVID-19 on the Market
  • 4.5 Impact of Macroeconomic Scenarios Such as Russia-Ukraine War and Economic Recession

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Growing Emphasis on Leveraging the Core Competencies by Outsourcing Non-core Operations
    • 5.1.2 Organizations are Increasingly Focusing on IT as a Means to Gain Differentiation by Relying on Outsourced Vendors
    • 5.1.3 Ongoing Migration toward the Cloud and Adoption of Virtualized Infrastructure
  • 5.2 Market Challenges
    • 5.2.1 Fragmented Nature of the Market and Growing Incidence of Data Breaches
    • 5.2.2 Dynamic Needs of IT Structure Impacts the Cost of Customization for End Users
  • 5.3 Technology Trends (Cloud Computing, Analytics and Artificial Intelligence, Cyber Security, Blockchain, Internet of Things)
  • 5.4 Trends Related to Onshoring and Offshoring
  • 5.5 Breakdown of Outsourcing Industry - BPO vs IT-based outsourcing
  • 5.6 Impact of the Ongoing Commodification of IT Solutions
  • 5.7 Analysis of IT Outsourcing and Managed Service Industry
  • 5.8 Impact of Digital Transformation and Emergence of "As-a-Service" Model

6. MARKET SEGMENTATION

  • 6.1 By Service Type
    • 6.1.1 Application Outsourcing
    • 6.1.2 Infrastructure Outsourcing
    • 6.1.3 Other Services
  • 6.2 By Organization Size
    • 6.2.1 SMEs
    • 6.2.2 Large Enterprises
  • 6.3 By Industry
    • 6.3.1 Banking, Financial Services, and Insurance
    • 6.3.2 IT and Telecom
    • 6.3.3 Manufacturing
    • 6.3.4 Healthcare
    • 6.3.5 Government and Public Sector
    • 6.3.6 Retail and E-commerce
    • 6.3.7 Energy, Utilities, and Mining
    • 6.3.8 Others

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 IBM Corporation
    • 7.1.2 Hewlett Packard Enterprise Company
    • 7.1.3 Microsoft Corporation
    • 7.1.4 DXC Technology Company
    • 7.1.5 NTT Corporation
    • 7.1.6 Infinitely Virtual
    • 7.1.7 CDW Corporation
  • *List Not Exhaustive

8. FUTURE OF THE MARKET

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United States IT Outsourcing Industry Segmentation

The use of external service providers for the effective delivery of IT-enabled business processes, application services, and infrastructure solutions to achieve business results is referred to as IT outsourcing.

The United States IT Outsourcing Market is segmented by service type (application outsourcing, and infrastructure outsourcing), by organization size (SMEs, and large enterprises), by industry (banking, financial services, insurance, IT and telecom, manufacturing, healthcare, government and public sector, retail and e-commerce, energy, utilities, and mining). The market sizes and forecasts are provided in terms of value in USD for all the above segments.

By Service Type Application Outsourcing
Infrastructure Outsourcing
Other Services
By Organization Size SMEs
Large Enterprises
By Industry Banking, Financial Services, and Insurance
IT and Telecom
Manufacturing
Healthcare
Government and Public Sector
Retail and E-commerce
Energy, Utilities, and Mining
Others
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United States IT Outsourcing Market Market Research Faqs

What is the current United States IT Outsourcing Market size?

The United States IT Outsourcing Market is projected to register a CAGR of 2.87% during the forecast period (2025-2030)

Who are the key players in United States IT Outsourcing Market?

IBM Corporation, Hewlett Packard Enterprise Company, Microsoft Corporation, DXC Technology Company and NTT Corporation are the major companies operating in the United States IT Outsourcing Market.

What years does this United States IT Outsourcing Market cover?

The report covers the United States IT Outsourcing Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the United States IT Outsourcing Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

United States IT Outsourcing Market Industry Report

Statistics for the 2025 United States IT Outsourcing market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. United States IT Outsourcing analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.